Customer Engagement Specialist

Customer Engagement Specialist (CES) – 100% Remote - Must reside in Houston, TX

Base Salary: $70,000–$80,000
Total Compensation Potential: $100,000–$120,000
Location: Remote
Recruiter: Eagle Staffing Company (on behalf of our client)

About the Role

Eagle Staffing Company is recruiting a motivated Customer Engagement Specialist (CES) for a high-growth organization. This is a 100% remote, phone-based, outbound sales role ideal for a true hunter who enjoys prospecting, cold calling, and building pipeline—without closing deals.

This role offers strong earning potential, clear expectations, and long-term stability for sales professionals who value mastery and consistency.

Key Responsibilities

• Make high-volume outbound cold calls to new business prospects

• Re-engage existing customers to identify expansion or upgrade opportunities

• Introduce products at a high level and assess interest and timing

• Navigate gatekeepers and confidently engage decision-makers

• Qualify leads based on established criteria (timing, budget, decision-maker access)

• Document activity and outcomes in Salesforce or a similar CRM

• Submit qualified leads to senior sales consultants for follow-up

• Maintain consistent daily activity and follow-up cadence

Qualifications

• 2–3 years of B2B outbound, quota-carrying sales experience

• Strong hunter mindset with comfort handling rejection

• Experience selling a tangible product preferred

• Backgrounds from Paycor, Paycom, ADP, Xerox, Cintas, or similar a plus

• Strong phone communication and rapport-building skills

• Coachable, competitive, and self-motivated

• CRM experience (Salesforce preferred)

Why Join

• 100% remote role

• No closing pressure—focus on prospecting and qualification

• Competitive base salary plus commission

• Structured environment with clear expectations

• Opportunity for long-term growth and stability

Impact

The Customer Engagement Specialist is a critical driver of the sales pipeline, creating first impressions, opening doors, and fueling revenue growth.