Logo for Canadian Bank Note Company, Limited

System Administrator (USA Based) - N.A. Service Delivery Group

Role overview

Qualifications

  • Fluency in English (speak, read, write)
  • Legally eligible to work in USA
  • Bachelor’s degree in Computer Science/Engineering or related field or equivalent work experience
  • 5+ years of system administration experience

Responsibilities

  • Install, configure and virtualize server hardware
  • Pro-actively monitor system performance and ensure reliability and availability of IT services
  • Diagnose and resolve hardware, software, and network issues
  • Implement and maintain backup solutions and disaster recovery plans

About the company

Canadian Bank Note Company, Limited logo

Canadian Bank Note Company, Limited

GovTech & Civic Tech

Originally established in 1897 to supply security printed products to the Government of Canada, Canadian Bank Note Company, Limited (CBN) continues to provide goods and services in Canada including: currency; passports and ePassports; driver license and identification cards; biometric solutions; postage stamps; permanent resident cards; visas; and vital statistics documents.Over the last twenty years, CBN has developed a core competency in software development and systems integration. We employ hundreds of technologists in the development and deployment of highly complex, secure identification solutions. These solutions have been proven in many successful deployments globally within the identity management and travel application market segments. Our team of highly specialized and experienced technology personnel is backed by equally talented support resources and an organization dedicated to client satisfaction.CBN's vision is to make the world a safer place in which to live and do business in by being the technological leader in the supply of solutions aimed at preventing the fraud associated with issuing and using secure documents and related systems

Company details

Company typeLarge
IndustryGovTech & Civic Tech
Company size1001 - 5000

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Job description

Company Description

CBN Secure Technologies Inc. (CBN STI) is a subsidiary of Canadian Bank Note Company, Limited, a global leader in the provision of secure document and adjacent enterprise-level systems solutions for the following domains: Driver Identification and Vehicle Information, Border Security, Civil Identity, Currency and Excise Control, and Lottery and Charitable Gaming.  

CBN STI currently provides driver license and identification (DL/ID) card solutions for New York, North Carolina, South Carolina, Virginia and Wisconsin.

Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We seek long-term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a 401k plan with company matching.

    Job Description

    Internal Job Title: System Administrator

    Job Type: Permanent, Full-Time

    Job Location: Continental USA (VA, NC, SC, NY, WI preferred but not essential)

    Work Model: Remote

     

    Position Summary

    As a System Administrator in our North American Service Delivery group, you will be responsible for managing, maintaining and supporting the systems that underpin our suite of driver identification and information system solutions for our US customers (VA, NC, SC, NY, and WI DMVs).

     

    Responsibilities

    1. System Installation, Configuration and Virtualization:
      • Install, configure and virtualize server hardware.
      • Install/configure operating systems, software, network settings.
      • Write deployment scripts and manifests to deploy hardware and platforms consistently.
      • Develop and implement new solutions based on new customer requirements.
    2. System Maintenance:
      • Pro-actively monitor system performance and ensure the reliability and availability of IT services.
      • Tune-up OS and deploy software updates and patches and modify deployment scripts and manifests to ensure configuration complies with security requirements.
    3. Troubleshooting:
      • Diagnose and resolve hardware, software, and network issues.
      • Respond to system outages and perform necessary repairs.
    4. User Management:
      • Manage user accounts, permissions, and access controls.
      • Provide technical support and training to users.
    5. Backup and Disaster Recovery:
      • Implement and maintain backup solutions, including RDBMS replication, recovery and system failover.
      • Develop and test disaster recovery plans.
    6. Network Management:
      • Configure and maintain network infrastructure, including routers, switches, and firewalls.
      • Ensure network security and manage VPNs.
    7. Security Management:
      • Monitor and enforce security policies.
      • Conduct regular security audits and vulnerability assessments.
    8. Documentation:
      • Document system configurations, procedures, and changes.
      • Maintain accurate records of IT assets and inventory.
    9. Collaboration:
      • Work with other CBN and customer IT staff and departments to support various projects and initiatives.
      • Communicate effectively with stakeholders to understand and address their IT needs.
    10. Compliance:
      • Ensure compliance with CBN and customer IT policies, procedures, and regulatory requirements.

    Technical Environment

    • O/S: Linux (RedHat or Alma), Windows Server, Windows Workstation
    • Hardware: Servers, Storage (SAN/NAS), Switches Firewalls, Workstations, Peripherals
    • Virtualization: VMWare ESXi
    • Backend Software: Apache, Tomcat, Java/JVM
    • Database: Oracle, PostgreSQL, SQL Server, MySQL
    • Query Languages: SQL
    • Scripting Languages: Python, Bash, Powershell, Ruby, PowerCLI
    • Encryption: Bitlocker, LUKS
    • Cloud: AWS/Azure
    • Configuration/Orchestration: Puppet
    • Tools: Git, OpenSSL, tcpdump, Wireshark, Sysinternals Suite, Atlkassian Suite

    Qualifications

    Mandatory Requirements

    • Fluency in English (speak, read, write)
    • Legally eligible to work in USA
    • Able to work outside of standard business hours as requried
    • Able to travel approx. 2-4 weeks/year on average

    Knowledge and Experience

    • Bachelor’s degree in Computer Science/Engineering (or related field) or equivalent combination of relevant education and years of work experience
    • Any CISSP, LPIC, ITIL, VCP, MCSE, OCA/OCP 12c certifications are assets, but not required
    • Knowledge of the following:
      • Active Directory
      • Virtualization
      • Basic IT Security principles and protocols (TLS, encryption at rest)
      • ITIL processes
      • IT auditing process (asset)
    • 5+ years of system administration experience

    Soft Skills and Competencies

    • Critical thinking skills
      • Analysis, problem solving
    • Interpersonal skills
      • Communication, teamwork and collaboration
    • Organization, time management and prioritization skills
    • Attention to detail
    • Self-directed
    • Adaptable

    Additional Information

    Equal Opportunity Employer

    CBN STI is committed to achieving a skilled and diversified workforce that reflects the diversity of the American population. We encourage applications from everyone, regardless of age, race, disability, gender identity, religion, sexual orientation, or marital status. We are also committed to developing inclusive, barrier-free selection processes and work environments. 

    If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require.

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    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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