New Era Technology offers:
· Full Benefits
· Medical
· Dental
· Vision
· 401K match
· 28 PTO Days including company holidays
SUMMARY:
The Project Manager administers assigned project(s) from ramp-up to completion; planning and executing the projects within the terms of the signed agreement ensuring the project is delivered on time and within budget
PRIMARY DUTIES include but not limited to:
- Implement project and process management methodology, standards and tools to drive and facilitate successful project delivery.
- Lead project kick-off meetings to ensure proper initiation of a given project. Act as initial point of escalation for all issues that require further investigation. Complete accurate monthly forecasting report to aid in proper staffing and future financial analysis
- Assist in the development of project bids and proposals with oversight of the negotiated terms and pricing with subcontractors for all projects assigned to the Project Team
- Proactively mitigate risk and forecast the trajectory of projects to ensure that timely action is taken to keep projects on time and budget
- Ensure all facets of account specific field operations are executed safely, to industry standards, and in accordance with the signed agreement
- Accurately estimate costs and revenue for the life cycle of Projects and/or Work Orders according to our company goals and standards
- Maintain accurate and detailed information on Projects pertaining to: Job progress, photograph files, daily tracking reports, and job costing and communicate regularly with assigned stakeholders
- Manage Project Information/Data via company-issued toolsets and systems, while keeping stakeholders informed of Project status. This can include customer-specific internal systems included as part of the project bid.
- Act as the main point of contact and communication between all internal and external contacts
- Develop strong partnerships across the organization to ensure project collaboration and success
- Build and maintain trusted relationships with customers and stakeholders
- Provide upper management with assessments and identification of potential new business relating to assigned customer
- Drive measurable operational excellence in key process areas including Days to Invoice, Tech On-Time Arrival, Project Target Goals, Team Productivity, and Quoted to Actual Project Margins.
- Improve customer satisfaction/NPS scores
- Ensure that corporate policies and procedures are understood and followed
- Ensure accountability to SLA and customer satisfaction
- Attend and contribute to weekly Operations meetings
COMPETENCIES:
- Ability to anticipate potential problems and proactively troubleshoot to resolve issues
- Strong ability to define technical problems, collect data, establish facts, and draw valid conclusions.
- Ability to analyze ideas and use logic to determine their strengths and weaknesses.
- Ability to understand new information or materials by studying and working with them.
- Ability to effectively communicate, present information, and respond to managers, employees, customers, and vendors in an intelligent, clear, concise, professional and grammatically correct manner.
- Ability to build collaborative relationships, understand and educate customers.
REQUIRED EDUCATION & EXPERIENCE REQUIRED:
- Three to five years of experience working in a project environment, including relevant industry experience preferably with overall responsibility.
PREFERRED EDUCATION & EXPERIENCE REQUIRED:
- Bachelor’s Degree preferred.
- PMP or Equivalent Professional Certification
EXPECTED HOURS OF WORK: Full Time, 40 hours per week, plus overtime as needed. Working hours may fluctuate depending upon client needs.
TRAVEL: May need to travel on occasion to client site. Travel expectation is up to 10%.
LANGUAGE SKILLS: English
PHYSICAL DEMANDS:
- Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
- Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
- Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice
