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Binance Accelerator Program - VIP Middle Office

Binance

Role overview

Qualifications

  • Community or content operations experience
  • Bilingual English/Mandarin
  • Proficient with CRM/analytics tools
  • Proficient in using AI tools for content creation and research

Responsibilities

  • Manage daily operations of Binance in-app VIP communities (EN/CN) and Telegram channel; enforce access control
  • Produce daily community content; optimize posting cadence and engagement; provide community support for VIP marketing campaigns
  • Propose and execute community growth plans; produce execution reports and summaries
  • Handle daily VIP client swag inquiries and swag data maintenance

About the company

Binance logo

Binance

Fintech: Finance + Technology

Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more. For more information, visit: https://www.binance.com

Company details

Company typeLarge
IndustryFintech: Finance + Technology
Company size1001 - 5000

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Job description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features. Binance is devoted to building an inclusive crypto ecosystem to increase the freedom of money and financial access for people around the world with crypto as the fundamental means.
 
About Binance Accelerator Program
Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE.
 
Who may apply
Current university students and recent graduates.
*Terms of employment / engagement shall be subject to contract and local applicable laws
 

Job Responsibilities:

  1. VIP Community Operations & Risk Control — Manage daily operations of Binance in-app VIP communities (EN/CN) and Telegram channel; enforce access control.

  1. Content Creation & Campaign Support — Produce daily community content; optimize posting cadence and engagement; provide community support for VIP marketing campaigns.

  1. Community Growth & User Acquisition — Propose and execute community growth plans; produce execution reports and summaries.

  1. Swag Operations & Cross-Functional Coordination — Handle daily VIP client swag inquiries and swag data maintenance.


Requirements:

  1. Community or content operations; able to independently plan and execute community activities; Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.

  2. Cross-Functional Collaboration & Project Management — Proven ability to coordinate across teams and drive timely delivery; strong at information sync and execution follow-through.

  1. Data & Multilingual Skills — Proficient with CRM/analytics tools to track KPIs; strong written communication in both English and Chinese; able to produce data reports.

  1. AI Tool Proficiency & Availability — Proficient in using AI tools for content creation and research; available 5 full working days per week with a minimum 6-month contract.

Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
 
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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Marcus Rivera

Chief Revenue Officer

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