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Presale Support Analyst - Cigna Healthcare - Remote

Role overview

Qualifications

  • Bachelor's Degree or equivalent work experience may substitute in lieu of degree
  • Health insurance background with general understanding of the overall sales process preferred
  • Strong written and verbal communication skills
  • Strong problem-solving and analytical skills

Responsibilities

  • Prepare medical, dental and vision field quotes using Cigna rating systems
  • Manage the RFP process, report results and meet submission turnaround times
  • Ensure accuracy of information and opportunities in Salesforce.com
  • Proactive communication with internal and external customers to facilitate the RFP workflow

Other skills

  • Analytical Skills
  • Communication
  • Problem Solving
  • Detail Oriented
  • Technical Acumen
  • Teamwork
  • Adaptability
  • Time Management

About the company

The Cigna Group logo

The Cigna Group

Health Insurance (Payers)

The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

Position Summary

The U500 Presale Analyst is responsible for reviewing Request for Proposals (RFPs) and preparing medical, dental and vision quotes. The Presale Consultant works closely with the New Business Manager (NBM), Client Mangers (CM), Brokers and internal matrix partners to ensure an accurate and competitive Cigna quote is generated.

The selected candidate will partner with Sales leads and business partners to coordinate aspects of new business sales and existing business renewals within the U500 Business Segment. The position is integral in driving membership and revenue growth by managing multiple aspects of the RFP (Request for Proposal) process and coordinating all deliverables to clients and/or producers.

Role Components

  • Prepare medical, dental and vision field quotes using Cigna rating systems
  • Support new and existing sales managers
  • Manage the RFP process, report results and meet submission turnaround times.
  • Ensure accuracy of information and opportunities in Salesforce.com
  • Timely submission of complete and accurate proposal data to Underwriting and other matrix partners
  • Proactive communication with internal and external customers to facilitate the RFP workflow.
  • Communicate effectively with Brokers to demonstrate the value that Cigna brings to the market
  • Develop and build relationship with matrix partners
  • Support New Business Managers with benefit optimization
  • May work on various projects within the sales office

Minimum Qualifications

  • Bachelor's Degree or equivalent work experience may substitute in lieu of degree
  • Health insurance background with general understanding of the overall sales process preferred
  • Strong written & verbal communication skills
  • Strong problem-solving and analytical skills
  • Detail oriented with exceptional follow-up skills
  • Basic math skills
  • Ability to work in a production-like, fast paced environment and adapt quickly to change
  • Strong organization skills with the ability to work both independently and in a team environment; manage, prioritize and work on numerous projects at one time.
  • Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of the customer and/or business partner and understanding the consequences of actions.
  • Strong computer based technical skills including Outlook, Excel and Word and internet/web navigation


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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