Senior Liability Adjuster

Location: Remote (Eastern or Central Time Zone Preferred)

Experience: 3-5+ Years

Join One of the Nation's Fastest-Growing Independent Adjusting Firms

Capstone ISG is seeking an experienced Senior Liability Claims Adjuster to join our growing team. If you are an independent, customer-focused claims professional with experience handling complex liability claims and litigation, we want to hear from you.

This is a remote position offering the opportunity to manage challenging casualty and liability claims while working with a collaborative team that values professionalism, innovation, and exceptional client service.

Why Join Capstone ISG?

At Capstone, we invest in our employees and recognize outstanding performance.

We offer:

• Competitive salary with annual merit increases
• Quarterly performance bonus opportunities
• Medical, Dental, and Vision Insurance
• 401(k) with company participation
• Company-paid Life Insurance
• Short-Term and Long-Term Disability Insurance
• Paid vacation, sick leave, and holidays
• Fitness membership reimbursement
• Company-paid training and continuing education
• Remote work environment
• Opportunities for professional growth and advancement

What You'll Do

As a Senior Liability Claims Adjuster, you will independently manage a caseload of complex liability claims from initial assignment through final resolution.

Responsibilities include:

• Investigating, evaluating, negotiating, and resolving complex liability claims
• Managing both litigated and non-litigated personal and commercial lines claims
• Handling Construction Defect claims (preferred experience)
• Analyzing insurance policies, endorsements, exclusions, and coverage issues
• Determining liability and evaluating damages
• Reviewing contracts, expert reports, repair estimates, medical records, and legal documentation
• Conducting recorded statements and interviews with insureds, claimants, and witnesses
• Establishing appropriate claim reserves
• Working closely with defense counsel on litigated claims
• Participating in mediations, settlement conferences, depositions, and other litigation activities as needed
• Negotiating settlements within authority limits
• Preparing Reservation of Rights letters, coverage determinations, denial letters, and settlement correspondence
• Maintaining accurate file documentation and timely client communication
• Recording billable time and expenses in accordance with client requirements
• Maintaining required adjuster licenses and continuing education

What We're Looking For

• Bachelor's degree from an accredited college or university, or equivalent combination of relevant      education and professional claims experience
• 3-5+ years of experience handling complex liability insurance claims
• Experience managing litigated liability claims
• Strong knowledge of personal and commercial insurance coverage
• Excellent analytical, investigation, negotiation, and decision-making skills
• Outstanding written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Current adjuster license or ability to obtain required state licenses
• Valid driver's license

Preferred Qualifications

• Construction Defect claims experience
• Multi-state claims handling experience
• Experience working with independent adjusting firms or third-party administrators
• Multiple active state adjuster licenses

Why You'll Be Successful

We're looking for professionals who are:

• Self-motivated and able to work independently
• Organized and detail-oriented
• Customer-focused with exceptional communication skills
• Skilled at negotiating favorable claim resolutions
• Comfortable managing complex investigations and litigation
• Committed to providing outstanding service to clients and insureds

If you're ready to join a growing organization where your expertise is valued and your career can continue to grow, we'd love to hear from you.

Apply today to become part of the Capstone ISG team!

Physical Demand Requirements:

The physical requirements associated with the position are limited. Repetitive tasks are associated with typing, filing, data entry, telephonic communication, and general clerical duties. While performing the duties of this position, auto travel may be required.