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Temporary Processing Specialist (Remote)

Role overview

Qualifications

  • Proven Customer Service and Data Entry experience
  • Keen attention to detail and high accuracy on processing information
  • Dedication to providing exceptional customer service for both internal and external partners
  • Flexibility - ability to adapt to change

Responsibilities

  • Review all incoming documentation and determine eligibility for coverage elections
  • Take accountability for entire process from receipt of work to resolution and closure
  • Ensure sensitive information remains confidential and adheres to company guidelines
  • Perform other duties as assigned

Key facts

Other skills

  • Customer Service
  • Problem Solving
  • Detail Oriented
  • Communication
  • Physical Flexibility
  • Teamwork
  • Adaptability

About the company

Businessolver logo

Businessolver

Computer Software / SaaS

Founded by HR professionals, Businessolver delivers market-changing benefits administration technology supported by an intrinsic and unwavering responsiveness to client needs. You can trust Businessolver to take care of you and your employees with a configurable and secure SaaS platform and a culture of service, all aimed at total and measurable success and your complete delight. We'll help you maximize the investment in your benefits program, minimize your exposure to risk, engage your employees with our easy-to-use solution and full suite of communication vehicles, and empower them to use their benefits wisely and control their costs and yours. Founded in 1998, Businessolver is headquartered in West Des Moines, IA. Visit us at www.Businessolver.com Learn how Businessolver rose to meet the challenges of 2020 while embracing opportunities to deliver delight like never before in the 2020 Annual Snapshot: https://info.businessolver.com/2020-snapshot

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

**Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information.  You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.**

Right Pay.  Right Schedule.  Right at Home! 

  • Start Date of October 5, 2026
  • 100% Remote - Work & Train from Your Home 
  • $17.00 per Hour

Businessolver is offering an opportunity custom tailored for you. We are seeking Temporary Processing Specialists to support our clients by processing requests regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.  

Schedule/Hours: 

  • Expected Weekly Hours: 20 hours per week minimum 
  • Work Schedule: Monday - Friday with the ability to start anytime between 7 AM - 9 PM CST 
  • Anticipated Temporary Assignment Length: Two Months (with the potential for a longer assignment)

The Gig Details:

  • Review all incoming documentation and determine eligibility for coverage elections
  • Must be a resourceful and creative problem solver; ability to anticipate/identify areas of concern or risk
  • Take accountability for entire process from receipt of work to resolution and closure
  • Work under general supervision following established procedures
  • Ensure sensitive information remains confidential and adheres to company guidelines
  • Regular attendance, punctuality, and schedule adherence are required
  • Performs other duties as assigned

What You Need to Make the Cut:

  • Proven Customer Service and Data Entry experience
  • Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus
  • Can self-start and maintain a positive, upbeat attitude
  • Keen attention to detail and high accuracy on processing information
  • Dedication to providing exceptional customer service for both internal and external partners
  • A thorough understanding and adherence to information confidentiality
  • Flexibility - on this team, we roll up our sleeves and help out where help is needed and ability to adapt to change
  • Strong written and oral communications
  • Competitive, team player who strives for excellence
  • Benefit Administration experience / Life and Health license a plus

BYOT (Bring Your Own Technology) - In This Role You Will Utilize Your Own Technology. We Require that You Have:

  • Windows Enabled PC/Laptop or MacBook (Chromebooks and Tablets are NOT supported)
  • Internet speeds of above 50 Mbps (Download) and 5 Mbps (Upload)
  • Ethernet Cable Connection
  • We also highly recommend that applicants possess a 2nd monitor (screen) when performing the role

Training

  • Businessolver will provide a 2-week training program prior to “going live”.
  • The training schedule will be Monday - Friday, 9 AM – 5 PM CST
  • Training will be a combination of live virtual classroom training and self-paced coursework (all completed from your home).
  • On average, new Specialists will spend 20 hours per week attending on-camera sessions via Microsoft Teams, and an average of 10-20 hours per week completing self-guided learning work.
  • It is required that all Specialists new hires attend all training sessions provided.

**Please note that the completion of a background check is required for this role.

 

Other Compensation:  If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/ 

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process. 

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith. 

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved. 

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve. 

With heart,
The Businessolver Recruiting Team


Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

#LI-Remote

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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