Medical Director (68386)

Job Summary

The Medical Director is responsible for the coordination and oversight of all medical care and quality of services provided at the center level. They ensure proper functioning of day–to-day operations of the facility, in coordination with clinic staff, to provide consistent quality of care to patients. This role also provides delivery of medical services to patients of the center. The Medical Director oversees the activities of group providers, analyzes results and provides feedback.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides leadership for several activities related to the delivery of medical care and clinical services such as cost management, utilization review and quality assurance.
• Collaborates in the development and periodic review of written clinical policies, guidelines and protocols for the functioning of the clinic and responsibilities of the clinicians.  
• Supervises risk coding, HEDIS quality metric completion by group providers and provides feedback.
• Participates in the recruitment and selection process for medical providers and other clinic staff.
• Plans, assigns, and directs work; assesses and appraises providers performance.
• Assumes responsibility for quality of medical services rendered to patients by monitoring quality and appropriateness of care.
• Provides guidance and leadership for performance guidelines.
• Oversee clinical peer review.
• Provides supervision of continuing professional education, in-service training and orientation of new medical staff.
• Provides key input to the development of care delivery policies and procedures.
• Oversees documentation and care planning.
• Performs periodic review of practice management functions.
• Address emergency issues.
• Assures a high standard of medical care by reviewing results of patient satisfaction surveys; reviews and handles clinical patient complaints. 
• Maintains OSHA, ACHA, emergency preparedness, infection control and regulatory compliance for the clinic.
• Supports provider education, in-service training and orientation of new medical staff.
• Provides professional oversight for advanced practice nurses (ARNP) and/or physician assistants (PAs) with collaboration agreements.
• Handles provider behavior and impairment issues. 
• Analyzes, manages and develops improvement plans for adverse events as well as patient complaints/issues that arise from medical care.
• Leads physician governance committees to include Medical Records Quality Committee, Infection Diseases Committee, and Adverse Events Committee. 
• Participate and lead in future development projects for the organization.
• Deliver direct patient care within the clinic scope of practice.
• Perform other duties as assigned by the executive team.