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Care Manager, Remote (LPN)

Salvo Health

Role overview

Qualifications

  • 2+ year of experience as Licensed Practical Nurse or any Nursing license
  • 2+ years of experience in patient-facing or customer-facing roles
  • Compact state license required, additional licensing may be needed
  • Bilingual (spanish speaking) a plus

Responsibilities

  • Provide exceptional care, disease management and health education to patients
  • Support goal setting for individual patients asynchronously to help them better manage their chronic conditions
  • Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors
  • Help clients understand their motivations and create behavior change plans

Key facts

Hard skills

Clinical Nursing Basic Patient Care Disease Management Health Education Communicating With Patients Medical Office Procedures Telehealth Weight Management

Other skills

  • Communication
  • Problem Solving
  • Self-Motivation
  • Teamwork

About the company

Salvo Health logo

Salvo Health

Digital Health & Health Tech

Salvo Health enables providers treating chronic GI and metabolic liver conditions to enable their practices and hospital departments to move from episodic appointments to offering continuous "wraparound care." Salvo lets providers including GI private practices, primary care population health ACOs, and health systems to deliver interdisciplinary follow-on care, while keeping patients under their doctor's supervision. In a coordinated approach, doctors can add a team dedicated to follow-on, personalized care plans for each patient, including registered dietitians, gut health specialized nurses, and behavioral health support. This improves patient outcomes and access, while also generating a new service line of revenue for providers, leveraging remote patient monitoring (RPM) covered by insurance, and building a bridge towards Value Based Care bundled services.

Company details

IndustryDigital Health & Health Tech
Company size11 - 50

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Job description

Salvo is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a “whole patient” care team and have seven day a week access to app-based care, using Remote Patient Monitoring (“RPM”) to bill under the patient’s insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient’s existing local doctor.
 
Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health.
 
Salvo is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.

What You Will do:
  • Provide exceptional care, disease management and health education to patients
  • Support goal setting for individual patients asynchronously to help them better manage their chronic conditions
  • Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors
  • Help clients understand their motivations and create behavior change plans 
  • Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change
  • Coordinate with other clinical team members to provide an exceptional patient experience
  • Develop and maintain professional, support-oriented working relationships with patients and team members
  • Create and distribute health education materials to individual members as necessary
  • Work with a cross-functional product team to develop and constantly improve our in-app patient experience

    • Qualifications:
  • 2+ year of experience as Licensed Practical Nurse or any Nursing license
  • 2+ years of experience in patient-facing or customer-facing roles
  • Compact state license required, additional licensing may be needed
  • Bilingual (spanish speaking) a plus
  • Excellent customer relation skills, as well as written and verbal communication skills
  • Knowledge of medical terminology and proficiency of general medical office procedures
  • Familiarity with digital applications like Slack, Coda, Google Workspace, etc.
  • Strong analytical and proactive problem solving skills
  • Self-motivated, results-oriented and strategic thinker 
  • Personal passion for health and wellness topics
  • Must be authorized to work in the United States
  • Experience working in telehealth or healthcare startup environment preferred
  • Bonus: Experience working in GI, weight management, and/or with anti-obesity medications such as GLP-1s
    •

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
    Unlocked after you apply
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