Protection Intermediary Distribution Senior Manager

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Job Description Summary

Job Description

Job Title: Protection Intermediary Distribution Senior Manager

Location: Remote with travel across the UK.

Hours: Full-time

About this opportunity:

We have a fantastic opportunity within Scottish Widows (SW) to improve peoples’ future. Lloyds Banking Group has 26 million customers of which less than 10% have an Insurance, Pension, or Investment product with us. In the UK, half of mortgage owners do not have any life cover and 9 in 10 people have no critical illness cover.

Reporting to the Protection Director you'll be responsible for enhancing SW's reputation and growing our market share.  Additionally, you’ll be responsible for owning strategic relationships with the UK’s major protection intermediary businesses on behalf of SW to develop mutually beneficial relationships and grow profitable business volumes. You’ll be encouraged to develop and deliver strategic plans to drive business and build robust relationships with key personnel, securing panel positions for SW Protection where appropriate.

You’ll also ensure your team are best equipped to deliver our propositions to the market, in line with any proposition and regulatory changes. This includes supporting your team through our Sales Excellence Framework.

What you'll be doing:

• Focus on profitability and quality of new business delivery as well as handling persistency and driving the delivery of market share targets across protection products.

• Build positive relationships in the Intermediary market to position, pitch and influence SW Protection propositions.

• Using MI, seek opportunities for new pivotal initiatives to drive trading as well as lead performance effectively.

• Develop and drive new distribution models to grow revenue across multiple channels. This includes collaborating closely with the Halifax Intermediaries team to identify and implement the opportunities in this space.

• Operate an effective client management system and robust sales process and demonstrate an in-depth understanding of our sales model to effectively account manage existing relationships and to project manage new accounts and on boarding.

• Own issues at time-of-service recovery and have the strength of relationship to hold the line on our commercial interests.

Why Lloyds Banking Group:

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too!

What you’ll need:

• Solid knowledge of the UK protection intermediary marketplace including regulatory, technical and legislative issues.

• Ability to empower your team to ensure business objectives are achieved, using MI to performance manage effectively. Through your collaborative style, you're able to resolve problems and achieve goals, sharing ideas, skills and knowledge.

• Outstanding senior level relationship leadership skills and experience.

• To be strategic, find opportunities to open or strengthen business to business relationships.

• Strong analytical skills to evaluate information and metrics, identifying and prioritising subsequent appropriate actions.

• A natural reflex to understanding and driving the commercial activities between the strategic partner and SW and ensuring your team undertakes the same.

• The tenacity to resolve issues that may impact the strength of relationship with the strategic partners, removing blockers to business flows.

It would also be useful if you had an understanding of SW key competitors, their current propositions, and developments within the Protection markets.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

If you’re excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.