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Operations Supervisor

Role overview

Qualifications

  • Previous leadership or supervisory experience within transport, logistics or warehousing
  • Experience leading frontline operational teams in a fast-paced environment
  • Strong knowledge of transport operations, freight handling and depot activities
  • Excellent communication and people leadership skills

Responsibilities

  • Lead and supervise drivers, forklift operators and warehouse staff to achieve operational targets
  • Coordinate daily pickup and delivery operations, dispatch and freight movements
  • Oversee inbound and outbound freight, ensuring accuracy and efficiency
  • Monitor team performance and provide coaching, guidance and support

Key facts

Other skills

  • Leadership
  • People Management
  • Problem Solving
  • Decision Making
  • Organizational Skills
  • Communication
  • Time Management
  • Coaching

About the company

Team Global Express logo

Team Global Express

Transportation, Logistics & Supply Chain

United by our fundamental goal to provide superior customer experiences and operational excellence, Team Global Express is excited to step forward under new ownership, Allegro Funds. Backed by an unrivalled and seamless network, Team Global Express builds unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand. By exploring how businesses continue to deliver in a changing world, Team Global Express is determined to play our pivotal part in the pandemic-proof economic recovery of Australia and New Zealand. Through engaging, listening and sharing with our customers, Team Global Express strives to deliver exceptional experiences, putting your business at the heart of ours. About our new owners: Allegro Funds is Australia’s most awarded and largest transformation and turnaround private equity firm. Allegro provides Transformational Capitalβ€”applying capital, expertise and a distinctly hands-on approachβ€”to invest in businesses and reposition them for sustained long term growth. Over the past 20 years, Allegro has demonstrated a strong track record or partnering with management teams and key stakeholders to build better businesses and create enduring value.

Company details

Company typeXLarge
IndustryTransportation, Logistics & Supply Chain
Company size5001 - 10000

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Job description

About Team Global Express

Team Global Express (TGE) is one of Australia's leading transport and logistics companies, delivering across Australia and New Zealand. We invest in our people, value safety, and provide opportunities to build long-term careers in a fast-paced and supportive environment.

 

About the Role

We're looking for an experienced Operations Supervisor to join our Orange NSW team on a full-time permanent basis.

This is a hands-on leadership role where you'll be responsible for leading the day-to-day operations of the depot, ensuring freight moves safely, efficiently and on time. You'll oversee drivers, forklift operators and warehouse staff while supporting service delivery, safety, productivity and customer outcomes.

Working closely with the Operations Manager, you'll lead by example, coach your team, coordinate daily operations and help drive a positive, high-performing workplace culture.

 

What You'll Do

  • Lead and supervise drivers, forklift operators and warehouse staff to achieve operational targets

  • Coordinate daily pickup and delivery operations, dispatch and freight movements

  • Oversee inbound and outbound freight, ensuring accuracy and efficiency

  • Monitor team performance and provide coaching, guidance and support

  • Promote a strong safety culture, ensuring compliance with Chain of Responsibility (CoR), WHS and company policies

  • Conduct pre-start meetings and toolbox talks

  • Coordinate fleet and equipment utilisation and report maintenance requirements

  • Resolve operational issues and service disruptions in a timely manner

  • Work closely with customers and internal stakeholders to ensure excellent service delivery

  • Monitor freight scanning, tracking and operational compliance

  • Assist with rostering, workforce planning and labour allocation

  • Complete operational reporting and support continuous improvement initiatives

 

What You'll Bring

  • Previous leadership or supervisory experience within transport, logistics or warehousing

  • Experience leading frontline operational teams in a fast-paced environment

  • Strong knowledge of transport operations, freight handling and depot activities

  • Excellent communication and people leadership skills

  • Ability to make sound decisions and solve problems under pressure

  • Strong organisational and time management skills

  • Experience using transport management systems and operational reporting tools

  • Commitment to workplace safety and continuous improvement

  • Forklift Licence (desirable)

  • Current Driver's Licence

 

Why Join Team Global Express?

  • Full-time permanent opportunity

  • Monday to Friday role

  • Opportunity to lead a high-performing operations team

  • Career development and progression opportunities

  • Supportive team culture with a strong focus on safety

  • Work for one of Australia's leading transport and logistics businesses

If you're a hands-on leader who enjoys developing people, driving operational performance and delivering excellent customer outcomes, we'd love to hear from you.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

  • Competitive salary above industry standards

  • Upskilling, training, mentoring and more to support your career development journey

  • Fun and practical employee perks and discounts

  • Flexible work, including work from home

  • Inclusive parental leave policy that supports all parents & carers

  • Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

  • When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

  • During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

  • TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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