Information Technology Platform Administrator II

* Position is Eligible for Remote / Work from Home Opportunity*

Department: Application Development

Telecommuting Eligible: Yes

Job Grade: E12

Experience supporting enterprise business applications, ERP, HRIS, payroll, timekeeping, or financial management systems, including system integrations, data interfaces, reporting, testing, and vendor coordination.

As a condition of employment, physical work location must be in one of the 50 states or the District of Columbia.

Notice of Collection & Privacy Policy for Applicants Residing in California: California Applicant Privacy Policy | Noridian (noridiansolutions.com)

Job Title

Information Technology Platform Administrator II

Job Summary

The Information Technology (IT) Platform Administrator supports the technical needs of the various lines of business and departments within the solution delivery area using analytical, problem solving, planning, and organization skills.  This position takes ownership of assigned systems and acts as the technical liaison between IT and the business area(s) on IT projects and initiatives.  They support, test, troubleshoot and document changes within multiple solution delivery application platforms.

Essential Functions

Key Duties/Responsibilities/Accountabilities

• Independently performs system configuration on assigned systems
• Assists with product ownership, stability, functionality, growth, and planning
• Assists with monitoring system health and managing platform upgrades to the development, test, and production environments
• Recommends and contributes to development of best practices and standard operating procedures
• Responsible for developing and maintaining documentation related to solution delivery applications
• Identifies opportunities and implements processes improvements for solution delivery applications
• works closely with vendors for solution delivery support needs
• Acts as a liaison to various stakeholders on underlying solution delivery technologies
• Possess and organizational understanding across all lines of business and applies this understanding to each project, problem, or assigned task
• Provides technical expertise in project requirements, solution design, and testing
• Responsible for scheduled reporting and maintenance tasks
• Helps coordinate testing and validation of changes to the system
• Applies problem solving and analytical skills to identify and troubleshoot technical production issues
• Documents and tests modifications to new or existing applications
• Determines and assists with implementation best solutions to resolve production issues in a timely manner
• Develops and continually improves the organization's systems and business processes
• Creates documentation in each instance to ensure consistency in plans and communications
• Under guidance, carries out necessary work with regards to incidents, changes, problems, requests, work orders, etc.
• Monitors systems and applications as well as tracking and trending
• Recommends improvements regarding the platform, processes, and reporting
• Collaborates with architecture, other IT areas, and with external customers as needed

Non-Essential Duties and Functions

• Other duties as assigned

Minimum Qualifications

• Bachelor's degree in IT or related field and 4 years' related work experience OR a combination of education and equivalent work experience as determined by HR
• Intermediate understanding of IT systems, platforms and data flow
• Strong written and oral communication skills
• Ability to provide night and weekend coverage

Preferred Qualifications

Above requirements and the following:

• Bachelor's degree in Information Technology
• 3 years' technical troubleshooting and documenting of production/project related issues
• Ability to manage and communicate with various stakeholders
• Ability to direct and maintain a productive and conducive working environment
• Ability to coordinate activities among co-workers, vendors and peers
• Strong problem solving and analytical skills
• Healthcare and/or Medicare experience
• Advanced organizational and planning skills
• Ability to perform IT related job functions across multiple projects and tasks at one time
• Ability to identify process improvement opportunities across multiple departments

Environment and Cognitive/Physical Demands

• Office Environment
• Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve
• Requires prolonged sitting and telephone use
• Requires the use of office equipment such as computer terminals, telephones, copiers and printers
• Infrequent lifting to 15ounds
• Infrequent stooping

Segregation of Duties

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to: Segregation of Duties Principles, HIPAA, Security and Privacy, CMS requirements, the Noridian Compliance Program and any other applicable laws, rules and regulations.

Statement of Other Duties

This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions.  Employees may be requested to perform job related tasks other than those specifically listed in this description and may be required to perform any task requested by the supervisor or management.

Total Rewards Package:

Health, Dental and Vision Insurance, Voluntary Insurance Plans, Health Savings and Flexible Spending Accounts, 401k and Company Match, Company-paid Life Insurance, Education Assistance Program, Paid Sick Leave, Paid Holidays, Increasing PTO Accrual Plan, Medical/Parental/Disability Leave, Workers Compensation, Retiree Benefits, Severance Package, Employee Assistance Program, Financial and Health Wellness Benefits, Casual Dress, Open Office Setting, and Online Learning System.

CMS Access Compliance and Regulation Contingency Statement

Some positions require compliance with (i) federal and agency specific regulations and related clauses included in Noridian's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card.

 An employee in this position may be required to possess a “Federal Identification Card” (Federal ID) as a condition of employment. Federal ID’s may include one of the following: Personal Identity Verification (PIV) card, Personal Identity Verification-Interoperable (PIV-I) card, a Local-Based Physical Access Card issued by CMS, or a Local-Based Physical Access Card issued by another Federal agency and approved by CMS.  Obtaining a Federal ID and continued eligibility for this position may require the successful completion of a Federal Background Investigation performed by the Federal Government and a residency requirement that you have lived in the United States at least three out of the last five years. Failure to obtain a Federal ID may result in the removal from the position or termination of employment. 

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.   

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Below is the salary range for potential new hires.

Salary Range: The pay range for this position is $59,937.84 – $90,695.98 yearly, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Other Compensation: Incentive Plan & Lifestyle Benefit

This job will be closed 07/30/2026 at 8:00AM CST.  No further applications will be considered.