Quality Assurance Specialist

Receive ​general supervision​ from the ​ Associate Vice Chancellor, Instructional Innovation​. 

• ​​General Supervision — indicates that the incumbent performs a variety of duties; some of which may be complex duties within established policy guidelines; and receives occasional supervision. 

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POSITION DUTIES AND RESPONSIBILITIES:    

POSITION SPECIFICATIONS AND REQUIREMENTS: 

EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES: 

• ​​Bachelor’s degree in education, instructional design, educational technology, or a related field or combination of experience and education 

• ​Minimum 1 year experience in  

• ​online course design, instructional design, quality assurance, or academic program support 

• ​learning outcomes alignment, assessment design, and online pedagogy 

• ​evaluating and remediating online courses/course materials for accessibility standards (e.g., WCAG, ADA, Section 508) 

• ​Learning management systems (Brightspace, Blackboard, Canvas, etc.) 

​Preferred 

• ​Experience using formal quality assurance frameworks (e.g., Quality Matters, OSCQR, OLC) 

• ​Experience conducting course audits or reviews using structured evaluation tools 

• ​Familiarity with accreditation standards and regulatory compliance in higher education​ 

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:  

• ​​Ability to apply a structured quality assurance framework consistently across multiple courses and disciplines. 

• ​Demonstrated ability to evaluate alignment among learning outcomes, instructional materials, and assessments. 

• ​Experience reviewing or supporting online courses within an LMS environment (e.g., Brightspace or equivalent). 

• ​Ability to analyze course design for accessibility, engagement, and usability considerations. 

• ​Strong attention to detail in documenting findings and tracking compliance requirements. 

• ​Ability to manage multiple concurrent audits and meet deadlines within defined development and review cycles. 

• ​Effective collaboration with cross-functional teams including instructional design, academic leadership, and support services. 

• ​Commitment to continuous improvement and data-informed decision-making in course quality.  

• ​Ability and willingness to work independently in a team environment, with limited supervision. 

• ​Ability to exercise discretion and independent judgment within scope of delegated authority. 

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Machines, Tools, Equipment, Electronic Devices and Software:   

• Machines/Tools/Equipment: Desktop or laptop computer, mobile devices (smartphones, tablets), peripherals (headset, webcam), assistive technology devices (screen readers, braille displays). 

• Electronic Devices: Desktop computers, laptops, tablets, smartphones. 

• Software: Learning management systems (e.g., Brightspace, Canvas, Blackboard etc), video conferencing software (e.g., Zoom, Microsoft Teams), assistive technology software (e.g., JAWS, NVDA), Microsoft Office 365. 

Contact with Students:  ​Frequent​ 

Contact with Faculty and/or Staff:  ​Frequent​ 

Contact with Community and Vendors: ​Occasional​ 

SPECIAL REQUIREMENTS:  

Applicants for this position are subject to a background check and a criminal history review.  This is a part-time fixed contract position working 20 hours per week with a contract length of 1 year. 

The hiring range for this position is $25.00 to $31.00 per hour. Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.