Logo for Legal Services of the Hudson Valley

Receptionist

Role overview

Qualifications

  • High school diploma or equivalent
  • Strong oral communications skills
  • Ability to multi-task
  • Calm demeanor

Responsibilities

  • Receive and direct callers to their destination in person at the office and by telephone
  • Provide non-legal information and referrals to callers
  • Process incoming and outgoing mail
  • Maintain awareness of staff attendance and whereabouts

Key facts

Other skills

  • Administrative Functions
  • Non-Verbal Communication
  • Multitasking
  • Composure

About the company

Legal Services of the Hudson Valley logo

Legal Services of the Hudson Valley

Legal Services

The mission of Legal Services of the Hudson Valley is to provide free, high quality counsel in civil matters for poor and low-income individuals and families who cannot afford to pay an attorney where basic human needs are at stake. Legal Services of the Hudson Valley was founded in 1967, and is a non-profit organization dedicated to providing free, high-quality legal counsel in civil matters where basic human needs are at stake for poor and low-income families and individuals who cannot afford an attorney. With the gap separating those who can and cannot afford legal representation widening each day, we work to ensure that everyone has access to justice, regardless of their ability to pay. As the only provider of comprehensive civil legal services to all seven counties of the lower and mid-Hudson Valley (Westchester, Putnam, Dutchess, Rockland, Orange, Ulster and Sullivan), LSHV is proud to impact tens of thousands of people each year. We are the recipient of Legal Services Corporation funding for the region and provide a full array of services to low-income individuals and families to meet their legal needs for the “essentials of life."​.The work we do each day provides justice to tens of thousands of our neighbors who have nowhere else to turn.Our funding empowers us to:•Save children from neglect;•Protect survivors of domestic violence;•Defend seniors against abuse;•Serve veterans on the home front;•Support the rights of the disabled; •Keep families in their homes.In 1967, Legal Services of the Hudson Valley originally incorporated as Westchester Legal Services. In 1995 we added Putnam and Dutchess Counties, and in 2004, Rockland, Orange, Ulster and Sullivan Counties. Our name has evolved to reflect the geographic expansion of our service area. We serve these seven counties from ten offices including White Plains (corporate office), Yonkers, Mount Vernon, Peekskill, Spring Valley, Kingston, Newburgh, Monticello, Goshen, and Poughkeepsie.

Company details

Company typeSME
IndustryLegal Services
Company size51 - 200

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Job description




About Us

For more than 50 years, Legal Services of the Hudson Valley (LSHV) has been providing free, high-quality legal counsel in civil matters when basic human needs are at stake including: eviction and foreclosure prevention, domestic violence, disability, elder law, healthcare, consumer fraud and more. Our services support almost 600,000 poor and low-income families and individuals who cannot afford an attorney in our seven-county service area. With the gap separating those who can and cannot afford legal representation widening each day, we work to ensure that everyone has equal access to justice, regardless of their ability to pay. As the only provider of comprehensive civil legal services in the lower and mid-Hudson Valley (Westchester, Putnam, Dutchess, Rockland, Orange, Ulster and Sullivan), LSHV is proud to have handled over 12,000 cases impacting nearly 30,000 household members including 10,000 children last year. LSHV is made up of ten offices, and a dedicated and highly skilled staff of attorneys, paralegals and administrative professionals.

Legal Services of the Hudson Valley is dedicated to building a highly skilled workforce that reflects the communities we serve and where everyone feels supported to bring their authentic selves to work. We are committed to promoting equity for all, and we continuously review and strengthen our processes and practices to support our staff, clients and the communities we serve. Respect is a cornerstone of relationships among our staff. 

Reporting to: Attorney in Charge

Work Location: White Plains

Job type: Full time (non-exempt) 

Hours/week: 35 (in person)

Position Summary

Under the supervision of the Attorney in Charge, the Receptionist is responsible primarily for administrative tasks involving the receiving of callers in person and by telephone for the office in which they are located and directing them appropriately.

Responsibilities

  • Receive and direct callers to their destination in person at the office and by telephone
  • Provide non-legal information and referrals to callers
  • Process incoming and outgoing mail
  • Maintain awareness of staff attendance and whereabouts
  • Initial client intake
  • Data input and light typing
  • Photocopying and faxing
  • Perform translation and interpretation if bilingual
  • Create file folders

Qualifications

  • High school diploma or equivalent
  • Strong oral communications skills
  • Ability to multi-task
  • Calm demeanor
  • Proficiency in languages other than English is desirable

Salary: $41,674 - $66,475 DOE, union scale, with excellent benefits that include medical, dental, vision, life insurance, and long-term disability coverage, as well as a defined contribution to a 403 (b), loan repayment assistance, and paid parental leave. After a brief probationary period, this position may permit work from home up to two days per week. Professional development includes access to job-related training, a Mentoring Program, and an Emerging Leaders Program.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.



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Marcus Rivera

Chief Revenue Officer

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