Product Owner I

Hi, I'm Zandile Vanqa , your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

What you'll do

• You will report to the Senior Solutions Architect
• Product owners will preparation and participation in Program Increment Planning. Based on input from the team Scrum Master (SM) or team architects, creates Stories for enablement work that is necessary before beginning the feature work. Meets with their team(s) to expand solutions with team-level details stories and dependencies. With the support of the team Scrum Master, team leads, or other Product Owners, provides clarification necessary to assist the team with their story estimates.

Support Iteration Execution

• Maintain and refine teams backlog of requests
• Given direction from a Senior Product Owner or Product Management, adjusts the backlog priorities as necessary.
• With the support of the Senior Product Owner or a team architect, adds detailed acceptance criteria prior to any team discussions.

Support Iteration Planning

• For their assigned team, leads iteration planning meetings. Is responsible for connecting with other POs or PM to get additional Story details.

Just-in-Time Story Elaboration

• With support from their SM, ensures their team is leveraging valid test data and User Interface designs.
• For their assigned team(s), is responsible for answering real-time questions from the team. Relies on team architect or other leads to provide guidance in the cases where the Junior Product Owner doesn’t have full context of the solution.

Provide Story Acceptance

• With the support of team leads and their SM, is responsible for ensuring their team(s) component delivers the intended functionality.
• For their assigned team(s), makes time for Story demos and provides final acceptance of the Story. Includes other POs or team leads in the demo to gather additional feedback.

Understanding of Work Enablement

• Works with SM and team architect to identify enablement work necessary so that the team can effectively execute on the upcoming Stories.
• Keeps the Senior PO or Value Stream Architect informed regarding results from the enablement work.

Program Execution

• With the support of a team architect, is responsible for reviewing the Feature Overviews in the Release Notes
• Participates in bi-weekly System Demos

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Inspection and Adaptability

• Provides feedback to the SM to define and implement improvement stories that will increase the velocity and quality.

You should have

• Bachelor's degree or equivalent relevant professional experience
• Minimum of 3 years IT experience

• 1-3 years Product Owner experience, Scrum Master experience, or equivalent experience

• Product Owner experience with B2C and B2B applications advantageous

• Experience using Microsoft Office Suite.

Preferred Qualifications:

• Power tools
• Smart Cheat
• Experience with ADO

Who will love this job

• An trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
• A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
• A game changer – you dream big and push the limits of what's possible to improve for yourself and others

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.