Capacity Management Specialist

We’re proud to foster a strong culture of teamwork and collaboration on the Capacity Management team. Our work is better when we support one another, and we genuinely care about each other—not just professionally, but personally. While we work hard to meet deadlines and drive results, we also prioritize respect, empathy, and shared success.

The team is comprised of 5 Specialists and 6 Advisors, all of whom bring unique strengths to our collective mission. We also partner closely with 3 Cadence Analysts, whose expertise is essential to our scheduling strategies and system-level improvements.

As a Capacity Management Specialist, you’ll interact with this team daily, contributing to shared goals and learning from one another. You’ll also engage regularly with operational leaders and spend part of your time in meetings with clinical staff, including clinic managers, clinic supervisors, and physician leaders. This cross-functional collaboration is key to driving meaningful improvements in patient access and scheduling efficiency.

Details:  Capacity Management Specialist

• Candidates must reside in NE or IA

• This is mostly a remote position, but there will be some on campus requirements

• Preferred consideration will be given to applicants with patient access or managing provider scheduling templates experience

• Resume REQUIRED for consideration

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.

• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

The Capacity Management Specialist provides master scheduling, guided scheduling, and schedule optimization support at the system level to providers. Responsible for improving performance on Appointment Lag and Appointment Utilization while completing Master, Template, Daily, and Guided Schedule builds. Fulfills schedule requests quickly and accurately, consistently seeking opportunities to utilize best practice strategies and techniques to all schedules. Provides providers with proactive guidance around schedule changes and design. Actively monitors key metrics and data at system and specialty level, critically thinks through interventions, engages with department leadership to hardwire improvements. Successfully serves as an Ambassador for Patient Access when meeting with section representatives to discuss and implement schedule changes.