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SDE II - Frontend

Role overview

Qualifications

  • 3-6 years experience in building UI heavy features, preferably for a highly used B2B SaaS application
  • Mastery of JavaScript or TypeScript, HTML5 and CSS3
  • Hands-on experience with Vue.js or React
  • B.E. or B.Tech in Computer Science or related fields

Responsibilities

  • Ownership of key UI modules
  • Own front-end build and test systems
  • Ensure the technical feasibility of UI/UX designs and implement them
  • Building reusable components and front-end libraries for future use

About the company

Netomi logo

Netomi

Artificial Intelligence & Machine Learning Services

Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further. Warner Bros, Westjet, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results. Doing this all while significantly reducing cost. Netomi is building the first Relationship Operating System and its three main benefits for companies are: - Industry-leading resolution rates (automatically resolves 80% of routine customer service inquiries) - Improved resolution time - Increased customer satisfaction and support quality People love our patented, no-code platform, which works across messaging, chat, email and voice. The platform also understands 100+ languages - Β‘QuΓ© bueno! Netomi is based in San Francisco and has offices in Toronto, New York, and India. Want to work from your home office? We have remote options as well! We can't hire fast enough, join this incredible team today!

Company details

Company typeScaleup
IndustryArtificial Intelligence & Machine Learning Services
Company size51 - 200

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Job description

About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

Netomi is a Y-Combinator and VC-backed Artificial Intelligence company that sits at the intersection of two rapidly developing fields: AI and customer service. Our clients include Fortune 1,000 companies. Our artificial intelligence platform gives customer service teams the ability to activate, manage & train their AI to deliver an experience that delights consumers and turns customer service into a competitive advantage.
 
We care about building a company that not only has the best technology and product on the market but also provides superior service to our customers.
 
Job Description:
 
We are looking for a skilled Frontend Engineer with strong expertise in modern JavaScript frameworks, hands-on experience in building scalable and responsive web applications, and a solid understanding of frontend architecture, performance optimization, and UI/UX best practices.

Responsibilities
  • Ownership of key UI modules
  • Own front-end build and test systems
  • Ensure the technical feasibility of UI/UX designs and implement them.
  • Translating designs and wireframes into high-quality code
  • Building reusable components and front-end libraries for future use 
  • Working with Backend, Data Science and DevOps engineers for API implementation and design.
  • Optimize UI application for optimal performance and scalability

  • Requirements
  • 3-6 years experience in building UI heavy features, preferably for a highly used B2B SaaS application
  • Mastery of JavaScript or TypeScript, HTML5 and CSS3
  • Hands-on experience with Vue.js or React.
  • Knowledge of NodeJS as a backend for web applications is a plus
  • Great knowledge of common web services technologies such as GraphQL, REST and Web Hooks.
  • Experience with one or more unit, component and integration testing tools such as Jasmine, Karma, Jest, Mocha, Cypress.io etc.
  • Great knowledge of UI code compilation, packing and distribution management
  • B.E. or B.Tech in Computer Science or related fields
  • Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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