Marketing & Administrative Assistant - 1438 - Durban, South Africa

About the client:

Our client is an online academy specifically designed for women in the digital content creation and UGC space. The academy engages a younger demographic and partners with external brands to connect them with female creators. The company currently maintains partnerships with brands and oversees a roster of creators. The client is looking to bring on a virtual assistant to streamline daily operations and marketing efforts.

About the role:

We are seeking a detail-oriented, highly organized, and articulate Marketing & Administrative Assistant to lead day-to-day administrative operations, lead communication & management, and brand partner coordination. In this role, you will take ownership of daily execution tasks, including responding to high-volume Instagram DMs from leads, maintaining regular email newsletters, repurposing core content across social platforms, and managing back-end invoicing and onboarding calls for brand partners.

This role is ideal for a confident, self-sufficient candidate who can follow established operational systems seamlessly and showcase the company on live calls with corporate brand representatives.

What you’ll be doing:

• Monitor and respond to high-volume Instagram DMs daily and touch base with leads entering the sales funnel via free guides/lead magnets.

• Manage and publish regular email newsletters to keep the student and lead audience engaged.

• Repurpose existing long-form and short-form content from TikTok and Instagram into assets for LinkedIn, Substack, and other platforms.

• Conduct onboarding calls with new partner brands, explain creator setup terms, and present program details professionally.

• Issue monthly invoices to partner brands, track recurring payments, and follow up on outstanding balances.

• Maintain accurate back-end records and tracking systems for active female creators and brand partner accounts.

• Perform general administrative and operational tasks using social platforms and CRM tools like GoHighLevel.
  

Who are we looking for?

• 2–4+ years of experience in a Marketing, Client Success, or Social Media Assistant role.

• Strong familiarity with social media platforms (Instagram, TikTok, LinkedIn, Substack) and standard CRM software (e.g., GoHighLevel).

• Proficiency in Canva for design and video editing capabilities.

• Experience managing multichannel communication (emails, DMs, calls, etc.).

• Previous experience planning and creating newsletters.

• Previous experience in a sales/client-facing role is a plus.

• Previous experience managing admin tasks and invoices is a plus.

• Previous experience with US clients is preferred.

• Native-level or fluent spoken and written English communication skills.
  
  

Position: Virtual Assistant

Remote Status: Fully Remote

Preferred Location: Latin America & South Africa

Working Hours: 9 am - 5 pm MST

Holidays: US Federal Holidays

Salary: USD 800 - USD 1,200 per month

Internal Job ID: 1438