Billing & Conflicts Specialist

SUMMARY:

Under the direction of the Accounting Director and supervision of the Senior Billing Manager, the Billing & Conflicts Specialist is responsible for performing all responsibilities with a commitment to providing superior service to the Firm’s clients, attorneys, advisors and staff, and maintaining an atmosphere of teamwork and continuous improvement. Above all, the Billing & Conflicts Specialist must fulfill the needs of the Firm in a manner that is consistent with the Firm’s Core Values. The position calls for flexibility, excellent interpersonal skills, and the ability to work well with all levels of internal management and staff, as well as outside vendors.   This position requires one day per week onsite in the Chantilly, VA office.

 DUTIES, TASKS AND RESPONSIBILITIES:

 Under supervision, assist with the preparation of bills and invoices for clients:

• Monitor and ensure timekeeper entries are complete and timely, and verify that timekeepers are promptly recording time in accordance with firm policies
• Run system-wide “spell-check” on time entries periodically throughout the month (and prior to generation of “pre-bills”) and ensure entries are compliant with client/team lead guidelines
• Assist the Billing Manager with the monthly distribution of prebills
• Assist with editing and review of prebills with the Billing Manager, responsible attorneys, and client teams to ensure accuracy and completeness of invoices
• Prioritize tasks to ensure invoices are distributed, mailed or e-billed time
• Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by Team Leads
• Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history
• Research and run special reports and help billing attorneys in preparing their clients billing 
• Coordinate and assist with invoice approval and issuance of invoices to include:
  • Uploading LEDES invoices via BillBlast and various e-billing websites, as necessary
  • Submitting LEDES files to select clients as necessary
  • Correcting rejected LEDES submissions
  • Monitoring client electronic billing for rejections or approvals
  • Assisting with special projects as needed 
  • Assisting with preparation of monthly accruals
• Alert the Billing Manager and all other parties as instructed to issues related to AR

Under supervision, assist in new client intake process including:

• Running conflict checks for new clients and new employee(s) 
• Enter, revise, and keep accurate records of conflict research
• Updating, modifying, and implementing new billing guidelines as necessary

 Administrative Duties: 

• Preparation and delivery of periodic progress reports including appropriate metrics
• Adherence to business standards and procedures
• Other related duties as assigned

 SKILLS, KNOWLEDGE AND ABILITIES:

• Excellent written and oral communication skills in English
• Critical thinker, with excellent analytical abilities essential
• Computer / office productivity software skills
• Ability to function in a high-energy, fast-paced environment
• Strong organizational skills
• Strong attention to detail
• Ability to prioritize multiple projects with specific deadlines
• Ability to maintain an atmosphere where team spirit thrives on cooperation, trust, and empowerment
• Ability to maintain thorough and open communications - whether the information is positive or negative, by relaying this information as quickly and accurately as possible to Senior Billing Manager
• Applicant must be a self-starter, able to work independently, and multitask.

 QUALIFICATIONS:

• Degree in accounting or related field preferred; or equivalent combination of education and 3–4 years of legal billing and ebilling experience in a law firm or other professional services environment
• Prior experience with Aderant Expert software required; BillBlast eBilling software, eBill vendors, software or other similar business ERP or Accounting software preferred

PHYSICAL REQUIREMENTS

• Occasionally lifts objects weighing up to 10 pounds
• Frequently reaches and grasps with arms and hands; occasionally stoops and bends; must have manual dexterity
• Ability to closely examine and inspect materials
• Ability to identify and distinguish colors
• Ability to travel as needed
• Frequently uses a keyboard to enter or transform words or data
• This position is a remote role, requiring the incumbent to work primarily from their home office, with the ability to work in a local office as required.  A dedicated workspace with a comfortable ergonomic chair, a suitable desk, and adequate lighting is required.  The Firm will provide a laptop, monitor, software licenses, and appropriate ergonomic equipment as needed.  While the Firm encourages employees to establish a comfortable and healthy workstation, it is the employee’s responsibility to ensure their workspace meets the basic requirements for remote work. 

The Firm offers a competitive salary and benefits package including health, dental, vision, 401k, FTO, and other benefits.

Please Note:

This job description sets forth the job’s principal duties, responsibilities, and requirements; however, it should not be construed as an exhaustive statement.  Unless they begin with the word “may,” the essential duties, tasks, and responsibilities described above are “essential functions’” of the job, as defined by the Americans with Disabilities Act. 

Redgrave LLP is an Equal Opportunity Employer.