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PLM Business Process Lead

Role overview

Qualifications

  • Deep knowledge of PLM processes in Scotts Miracle-Gro business processes
  • Data driven mindset with a track record of product development in standard SAP environments
  • Experience with regulated products (FDA, FIFRA) within SAP product compliance
  • Strong communication and relationship building skills

Responsibilities

  • Serve as the first point of contact for business colleagues experiencing issues with SAP-based processes
  • Identify improvement opportunities within system-driven workflows and contribute to continuous process enhancement
  • Strengthen communication between end-users and technical teams to ensure clear understanding of process needs
  • Participate in testing new functionalities and contribute to Organizational Change Management efforts

Key facts

  • Remote from: Ohio (USA)
  • Full time
  • Senior (5-10 years)
  • English

Other skills

  • Communication
  • Relationship Building
  • Adaptability
  • Coaching

About the company

The Scotts Miracle-Gro Company logo

The Scotts Miracle-Gro Company

Horticulture & Nurseries

At ScottsMiracle-Gro, we believe good can grow anywhere. That’s why we’re committed to GroMoreGood™ everywhere. This purpose drives us to develop industry-leading lawn and gardening products that help people everywhere express themselves on their own piece of the Earth. It also defines how we see our responsibility to our communities, our planet, our consumers, and each other. Our associates are the heart and soul of everything we do at ScottsMiracle-Gro and our subsidiary the Hawthorne Gardening Company. By putting our associates first, we nurture a culture in which we GroMoreGood together. Since our founding over 150 years ago, ScottsMiracle-Gro has been deeply rooted in family and community. We embrace our responsibility to create a better life for our associates and consumers. When you join us, you grow professionally and challenge yourself in new ways. You work on some of America’s most trusted and recognized brands. You have opportunities to attain your physical, financial and personal best. You give back. You become an important member of a passionate team that lives out its values every single day. Our purpose to GroMoreGood is a clear path forward for our company, one that pushes us to innovate for the future, think bigger and be better. We hope you will join us!

Company details

Company typeXLarge
IndustryHorticulture & Nurseries
Company size5001 - 10000

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Job description

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!

The PLM Business Process Lead is a vital catalyst for the S/4 HANA Transformation initiative, specifically overseeing the end-to-end Product Development lifecycle. Acting as a strategic liaison, this role connects Project Management, Quality, EH&S, R&D, Regulatory, and Packaging functions with Enterprise Technology partners. The Lead will drive the evolution of PLM workflows, shifting the organization from complex legacy systems toward a standardized, scalable SAP best practice environment.

Successful internal candidates will have a deep knowledge of PLM processes in our SMG business processes, and the ability to utilize internal connections to influence change management and build confidence and adoption of the new tools and business processes. This candidate will need to demonstrate data driven mindset and willingness to drastically change our current business processes using SAP standard tools where available.

Successful external candidates will have a data driven mindset with a demonstrated track record of product development within a standard “clean core” SAP environment. Specific experience with regulated products (FDA, FIFRA) within SAP product compliance is required. Specific experience with ERP implementation projects is preferred.

Soft skills for both candidates includes the ability to be self driven in an ambiguous environment. Good communication and relationship building skills and the ability to have hard conversations bravely.

Key Responsibilities

1. Support and Training

  • Primary Support: Serve as the first point of contact for business colleagues experiencing issues with SAP-based processes.
     

  • Knowledge Sharing: Provide hands-on guidance, share best practices, and deliver user training to enhance SAP proficiency.
     

  • Onboarding: Partner with business leads to establish team routines, participate in S/4 HANA training, and understand the differences between legacy and best practice S/4 HANA processes.
     

  • Documentation: Ensure business processes are clearly documented and maintain updated process playbooks and standard operating procedures.
     

2. Process and Data Transformation

  • Process Optimization: Identify improvement opportunities within system-driven workflows and contribute to continuous process enhancement.
     

  • Process Design Preparation: Apply insights from SAP training and Signavio process mining to help transition from customized to standard S/4 HANA processes.
     

  • Process Mining & Analysis: Collaborate with the SAP Process Enablement Architect to analyze Signavio findings and develop actionable improvement plans.
     

  • Master Data Design: Participate in defining the Master Data High-Level Design, using inputs from Signavio and Syniti data scans.
     

  • Data Transformation: Support data migration efforts, including detailed design, OCM planning, testing, and implementation of new or revised data standards.
     

  • Data Cleanup: Work with Legal, Controls, and IT to identify and remove outdated or unused data based on process insights.
     

3. Project Liaison and Testing

  • Business Liaison: Strengthen communication between end-users and technical teams to ensure clear understanding of process needs and system capabilities.
     

  • Testing & Validation: Participate in testing new functionalities, mock migrations, and data migration activities anticipated in FY27–FY28.
     

  • Change Management (OCM): Contribute to Organizational Change Management efforts by helping design and execute plans that support user adoption of new S/4 HANA processes.
     

Required Skills and Behaviors

Personal Behaviors

  • Organizational Knowledge: Deep understanding of Scotts Miracle-Gro (SMG) business processes.(internal candidates only)
     

  • SAP Expertise: Strong hands-on knowledge of SAP best practice processes and systems.
     

  • Adaptability: Willingness to learn and embrace future-state S/4 HANA processes with minimal customization.
     

  • Coaching & Influence: Ability to train, mentor, and guide colleagues through change.
     

  • Continuous Improvement: Keen eye for identifying and championing process improvement opportunities.
     

Strategic Influence

  • Trust & Collaboration: Ability to influence and build credibility across multiple levels of management.
     

  • Vision & Communication: Work cross-functionally to articulate the benefits and impacts of process changes.
     

  • Leadership Alignment: Present well-reasoned recommendations and decisions to leadership and governance councils.
     

Summary

This is a hands-on, collaborative role for individuals who thrive at the intersection of business and technology. Business Process Leads will play a critical part in preparing the organization for S/4 HANA success—enhancing processes, improving data integrity, and enabling smooth adoption of SAP’s next-generation ERP platform.

The starting budgeted pay range for this role will generally fall between $125,000.00 - $147,100.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.In addition to the determined base salary, this role is also incentive eligible under our corporate bonus programs.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary.

Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…

  • Our Live Total Health program provides you with options to align to your personal needs.  Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more

  • We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future.  Career growth at our company is not always a ladder.  It’s much more like a rock climbing adventure.  Grow through exploration and experiences rather than a predictable linear path.

  • We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.

  • Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.

  • Join a company with a strong belief in giving back to the communities where we live and work.  We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. 

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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