New Shop Opening (NSO) Project Manager

New Shop Opening (NSO) Project Manager

Our Company: Jeni’s Splendid Ice Creams is an American ice cream company dedicated to making better ice creams and bringing people together. Founded in 2002 by James Beard Award-winning ice cream maker Jeni Britton—who introduced a modern, ingredient-driven style of ice cream making that revolutionized the industry, forever changing the way ice cream is made —Jeni’s has emerged over the past two decades as the new standard by which all other ice creams are judged. Today, the creative-led, community-spirited company is a certified B Corporation with 80 scoop shops (and counting), an online shop with nationwide shipping at jenis.com, and distribution in top grocery stores across the country.

Our Mission: Team Jeni's is a nationwide team of people who bring their talent, hustle, guts, resilience and empathy (lots of heart too) to making better ice creams and bringing people together. Working at Jeni's means devotion to service. Serving by caring-about ourselves, each other, our communities, ice creams and customers. We are a force for good!

The Role & Responsibilities:

• Note that all of the following responsibilities apply to both Company-owned and Franchise NSOs

Design Process

• Architect & engineer (A&E) selection Input

• Prescribe document format and content expectations

• A&E cost controls

• Periodic evaluation of A&E partner teams

• Maintain milestone development schedule

• Define appropriate cross functional touch points

• Lead value engineering efforts

Design Execution

• Define A&E and GC project scopes

• Ensure A&E deliverable timing

• Ensure document quality (drawing reviews)

• Award contracts

• Validate and approve change orders & work authorizations

• Ensure project comms keep pace with schedule

• Communicate schedule status internally

• Communicate project budget status internally

• Balance work loads

• Ensure "Bang for Buck" with partners

• Ensure project delivery timing, quality, and budget

• Site visits to ensure quality and timing expectations

• Assemble best in class (BIC) project teams (GC, vendors, A&E)

• "Kaizen" all aspects of design and construction

• Define scope

Construction Workflow Management

• Manage bidding process & comms

• Ensure bids are complete and on time

• Ensure project awards are in line with project schedules

• Update project budget tracking documents

• Update milestone tracking documents

• Ensure change orders are logged and tracked

• Ensure RFI/RFCs are tracked and logged

• Ensure submittals are logged and tracked

• Coordinate project team meetings

• Ensure weekly reporting is complete logged and tracked

• Manage invoicing

• Manage closeout

3rd Party Coordination

• Coordinate schedules with vendors (i.e. Signage, AV, Telecom, etc.)

• Manage 3rd party RFP

• Manage 3rd party invoicing

• Manage 3rd party budget tracking

Turnover Process

• Deliver clear turnover expectations

• Develop/improve T/O systems and tools through cross functional collaboration

Requirements:

• Bachelor’s degree 

• 5 years project management experience within a retail construction environment

• Demonstrated experience in creating/managing a portfolio of projects from identification through to project close-out.

• Experience managing construction budgets, value engineering conversations and negotiating change orders.

• Must be versatile and able to manage multiple projects in various stages at any one time in the life cycle of a project.

• Practiced in store development processes, vendor management and client relations.

• Highly motivated, creative, detail oriented, and dependable.

• Open to learn and accessible to all levels of the organization.

• Possess organizational, time management, and troubleshooting competence.

• Excellent team player, and capability to work independently.

• Superb communication skills – verbal and written.

• Ability to multi-task and prioritize program needs with constantly changing priorities

• Travel will be required to markets and store sites pre, during and post construction (up to 40% of your time).

• Proactive and solution oriented.

• Preferred software skills, including but not limited to: Microsoft Office Suite , Google Docs/Sheets/Keep/Slides , Adobe Acrobat &/or Bluebeam Revu

Benefits Offered:

• Competitive compensation

• Excellent insurance (health, dental, vision) 

• Paid time off, including sick, vacation, and holiday pay 

• 401k participation and 4% match on 401k contributions after 3 months of employment 

• A one-month paid sabbatical after 3 years of continuous service 

• Annual paid day to volunteer for a non-profit organization that matters to you 

• 50% discount at Jeni’s Scoop Shops and online

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.