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Senior Product Manager, AI Coaching

Role overview

Qualifications

  • A track record of shipping consumer products people love, ideally on mobile
  • Hands-on experience shipping AI or LLM-powered features
  • Strong analytics and experimentation instincts
  • A feel for behavior change and the line between coaching and clinical care

Responsibilities

  • Lead the product work behind Lark's AI Coaching experience
  • Drive the AI Coaching roadmap, turning member insights into shipped work
  • Run a sharp measurement practice with clean experiments and the right metrics
  • Partner tightly with the App and Enrollment teams on shared work and goals

About the company

Lark Health logo

Lark Health

Lark was founded in 2011 on a mission to provide the highest standards of personalized and compassionate care to all in need. Our founder, Julia Hu, recognized early that live physician resources simply could not cover all of those in need of chronic condition prevention and management. To this end, Lark spent six years in AI and tech R&D developing a conversational AI coaching program for the nation’s most prevalent and expensive chronic conditions. Lark’s AI-driven Diabetes Prevention Program received full CDC recognition in 2018, and Lark deployed specialized programs for diabetes, hypertension, and general wellness soon after. COVID has only further highlighted the need for scalable, accessible, and consumer-centric solutions for chronic condition prevention and management. This more broadly recognized need has reinforced our ongoing efforts to reach more members, support partners’ digital-first strategies, and modernize healthcare operations -- all with the goal of delivering population-level outcomes and savings. As a testament to our scalability and market trust in our AI-driven model, we recently closed a $100 million Series D, our workforce has nearly doubled in the past year, and we are now contracted to manage over 30 million members.

Company details

Company typeSME
Company size51 - 200

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Job description

About Lark

At Lark Health, we’re leading the way into a new era of cardiometabolic care, leveraging advanced AI techniques–including deterministic and generative models–to provide scalable, affordable, and compassionate care. We help our healthcare partners manage over 30 million lives and prevent conditions like obesity, hypertension, type II diabetes, and behavioral health. Our platform delivers real-time personalized counseling and health monitoring for each patient. By providing compelling and actionable insights, we empower every user to live happier, healthier lives. Come join our team!

The Role

We're hiring a Senior Product Manager to lead the product work behind our AI Coach, the experience at the heart of everything Lark does.

At Lark we are leading the way into a new era of cardiometabolic care, leveraging advanced AI to provide scalable, compassionate care. Our platform helps manage over 30 million lives for our partners, empowering users to prevent and manage conditions like diabetes, hypertension, and obesity. If you're excited to work at the intersection of healthcare, AI, and human-centered design, we'd love to meet you.

What you'll do

You'll lead the product work behind Lark's AI Coaching experience: the conversations, nudges, and interventions that turn what we know about a member into real behavior change. You'll work with a cross-functional team of engineers, designers, and data scientists to deliver features that improve the lives of our members.

  • Drive the AI Coaching roadmap, turning member insights, behavior science, and business goals into shipped work.

  • Build for trust, designing the guardrails and human-in-the-loop moments that keep members safe and confident.

  • Run a sharp measurement practice: clean experiments, the right metrics, and real evidence behind key decisions.

  • Partner tightly with the App and Enrollment teams on shared work and shared goals, keeping everyone aligned around member outcomes.

What you'll Need

You bring a builder's mindset. You've taken products from zero to one, you're comfortable in ambiguity and sharp with data, and you're curious about why people do what they do. You also know the hardest problems in AI coaching aren't the models. They're member trust, clear guardrails, and getting people and AI to work well together.

  • A track record of shipping consumer products people love, ideally on mobile. You've built under real constraints and learned from real users.

  • Real product judgment. You can feel the craft in what you've built.

  • Hands-on experience shipping AI or LLM-powered features, with a feel for what makes AI hard: accuracy, member trust, and designing for outputs you can't fully predict.

  • Strong analytics and experimentation instincts. You're fluent in tools like Braintrust, Mixpanel, Looker, or Snowflake, and you know AI quality takes more than a standard A/B test.

  • A feel for behavior change and for the line between coaching and clinical care, so you design responsibly in a regulated space.

What sets you apart

  • Experience with the Medicare or older-adult population, or in B2C health, wellness, or fitness.

  • Familiarity with responsible AI practices and the healthcare-specific questions that come with them.

Working at Lark 

Lark operates as a remote organization, requiring all employees to reside within the United States.  The specific salary offered to a candidate will depend on various factors, including their location, job level, and verified job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for additional compensation, such as participation in a bonus program and stock awards, where applicable.

Lark is an Equal Opportunity and Affirmative Action Employer. We believe that diverse teams foster innovation and add to our mission-driven culture. We strongly encourage people from underrepresented groups to apply.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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