Senior Enrollment Specialist - Credentialing

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.

We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.

But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.

Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.

Position Summary

The Senior Enrollment Specialist plays a key role in overseeing the end-to-end payer enrollment process.  This includes managing applications, ensuring compliance with enrollment requirements, and maintaining accurate records and data. As a Senior Specialist this role serves as a primary contact for enrollment inquires and addresses complex enrollment issues, playing a pivotal role in issue resolution.

Job Responsibilities

• Responsible for overseeing, monitoring, and maintaining the processes involved in both initial and revalidation of payer enrollment applications.

• Possess a thorough comprehension of payer enrollment requirements and regulations governing enrollment to ensure ongoing compliance. 

• Responsible for securing timely enrollment by submitting applications ahead of deadlines and maintaining consistent follow-up with payers through completion.

• Conduct research and document enrollment processes encompassing, but not limited to, initial enrollment, revalidation, and demographic changes.

• Regularly update and manage data in the credentialing database, spreadsheets, and folders, while maintaining data integrity.

• Assures compliance with payer requirements as related to the provider enrollment and monitor activities to ensure compliance with all procedures and regulations.

• Participate in the development and implementation of credentialing processes and procedures and provide input regarding process improvement.

• Serve as primary contact for payer inquires and issue resolution, specifically related to enrollment and credentialing matters.

• Assist in the training of colleagues on internal enrollment policies and procedures and provide guidance on navigating payer agencies requirements.

• Performs other duties as assigned.

Required Qualifications

• High school diploma or GED required.

• Four to six years of experience in a credentialing office or equivalent related environments.

• Knowledge of health plan and governmental payer credentialing process and requirements, such as NCQA/state/federal standards, Medicaid, and Medicare.

• Demonstrates proficient communication abilities, both orally and in writing, and strong interpersonal skills.

• Exhibits a heightened level of awareness and attention to detail.

• Demonstrates outstanding organizational and time management skills.

• Demonstrate the ability to work autonomously while effectively contributing to a collaborative team environment.

• Ability to maintain confidentiality.

• Proficient in Database, MS Excel, Word, Adobe and other software systems.

• A team player with multi-tasking capability and strong customer service orientation.

Preferred Qualifications

• Bachelor's degree preferred.

• Current Certified Provider Credentialing Specialist (CPCS) with the National Association of Medical Staff Services preferred.

• Database management skills including querying, reporting, and document generation a plus.

Physical Demands

• Must possess ability to sit and/or stand for long periods of time.

• Must possess ability to perform repetitive motion.

• Ability to lift up to 15 pounds.

• Majority of work is performed in a desk/cubicle environment.

• Required Training

• All job specific, safety, and compliance training are assigned based on the job functions associated with this position.

Required Training

• All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.

Other

• Travel rarely required.

Annual Hiring Range

$68,000 - $82,000

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Description of Benefits

• Highly competitive and inclusive medical, dental and vision coverage options

• Health Savings Account for medical expenses and dependent care expenses

• Flexible Spending Account to pay for certain out-of-pocket expenses

• Paid time off, including: vacation, sick time and holidays

• 401k match and Financial Planning tools

• LTD and STD insurance coverages, as well as voluntary benefit options

• Employee Assistance Program

• Pet Insurance

• Legal Assistance

• Tuition Assistance

Conditions of Employment:  Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.

This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.