Mobile Business Analyst

Role Summary
We are seeking a Mobile Business Analyst to support the delivery of customer-facing mobile applications across iOS and Android platforms. This role will serve as the primary liaison between business stakeholders, product teams, and technology teams to ensure business requirements are clearly defined, prioritized, and translated into actionable user stories for development and QA teams.

The ideal candidate has experience working on mobile application initiatives, strong requirements gathering skills, and a solid understanding of Agile delivery practices. This individual will collaborate closely with Product Managers, Engineering Leads, Developers, and QA teams to help drive successful mobile application releases.

Key Responsibilities

Requirements & Analysis

• Partner with business stakeholders to gather, analyze, document, and validate business and functional requirements.
• Translate business needs into clear user stories, acceptance criteria, process flows, and supporting documentation.
• Facilitate requirement workshops, stakeholder interviews, and solution discussions.
• Identify gaps, risks, dependencies, and opportunities for process improvement.

Mobile Product Delivery

• Support the delivery of mobile applications across iOS and Android platforms.
• Work closely with Product Owners and Engineering teams to refine backlog items and prioritize work.
• Ensure requirements are well understood by development and QA teams throughout the delivery lifecycle.
• Participate in sprint planning, backlog grooming, reviews, and retrospectives.

Stakeholder Collaboration

• Serve as the communication bridge between business and technical teams.
• Provide regular updates on requirements, scope changes, and delivery impacts.
• Facilitate discussions to resolve ambiguities and support decision-making.
• Collaborate with business users, developers, QA engineers, architects, and project leadership.

Testing & Validation

• Support QA teams by clarifying requirements and validating delivered functionality.
• Assist with User Acceptance Testing (UAT) planning and execution.
• Review completed work to ensure alignment with business objectives and acceptance criteria.
• Help identify and document defects, enhancements, and change requests.

Documentation & Process Improvement

• Maintain business requirements, workflows, process maps, and project documentation.
• Support continuous improvement efforts related to product delivery, requirements management, and stakeholder engagement.
• Promote best practices for Agile analysis and documentation.

Required Qualifications

• 3+ years of Business Analyst experience supporting software delivery projects.
• Experience working within Agile/Scrum environments.
• Strong requirements gathering, documentation, and stakeholder management skills.
• Experience creating:
  • User Stories
  • Acceptance Criteria
  • Process Flows
  • Functional Requirements
  • Business Requirements Documents
• Ability to communicate effectively with both technical and non-technical audiences.
• Experience using tools such as Jira, Confluence, Azure DevOps, or similar platforms.
• Strong analytical, problem-solving, and organizational skills.
• Experience supporting cross-functional teams in a fast-paced environment.

Preferred Qualifications

• Experience supporting mobile application projects (iOS, Android, or React Native).
• Familiarity with mobile application development lifecycles and release processes.
• Understanding of APIs, integrations, and backend system interactions.
• Experience working with distributed or offshore teams.
• Background supporting customer-facing digital products.
• Experience in travel, hospitality, e-commerce, or other consumer-focused industries.

Team & Environment

• Agile product development environment.
• Collaborative partnership with Product, Engineering, QA, and Business stakeholders.
• Opportunity to contribute to the delivery of innovative mobile experiences.
• High-visibility role supporting strategic mobile initiatives and ongoing product enhancements.