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(Fluent English) Social Media Video Editor (remote)

Role overview

Qualifications

  • Excellent English skills (at least C1 level)
  • Strong portfolio of 10+ published and successful Instagram/TikTok videos
  • Strong practical understanding of food and dishes
  • Highly adaptable and comfortable working in a fast-paced environment

Responsibilities

  • Transform raw footage and briefs into ready-to-publish social media content
  • Edit content to match the required pacing, visual style, and effects
  • Perform color correction and color grading to ensure a polished final look
  • Generate, review, and verify subtitles for accuracy and readability

Key facts

Other skills

  • Adaptability
  • Proactivity
  • Detail Oriented

About the company

SupportYourApp logo

SupportYourApp

Customer Experience & Contact Centers

SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. Reasons to count on us: • More than 14+ years of experience • Over 1200 professionals on a team from all over the world • Over 60 operational languages • PCI/DSS L1 Service Provider • ISO/IEC 27001 certification • GDPR-, CCPA-, and HIPAA-compliance • Refined processes of onboarding, learning, and human development • Customer-focused consultants with exceptional language skills Our services include, but are not limited to: • Customer support (Front desk, Tier 1) • Technical support (Tier 1-3) • Social media customer service • CX services • AI-powered support teams • Reception desk services • System setup and Integration • Back-office services (data entry, content moderation & enrichment) • Data annotation • Staff augmentation (web & software developers, UX/UI designers, QA) Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow.

Company details

Company typeLarge
IndustryCustomer Experience & Contact Centers
Company size1001 - 5000

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Job description

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines;
  • Edit content to match the required pacing, visual style, and effects;
  • Perform color correction and color grading to ensure a polished final look;
  • Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers;
  • Generate, review, and verify subtitles for accuracy and readability.

What you need to succeed in this role:

  • Excellent English skills (at least C1 level);
  • Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must;
  • Strong practical understanding of food and dishes;
  • Highly adaptable and comfortable working in a fast-paced environment;
  • Proactive, driven, and solution-oriented, with a strong sense of initiative;
  • Flexible, reliable, organized, and detail-oriented;
  • Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).

Benefits:

  • Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2;
  • Opportunity to cooperate fully remotely;
  • Inclusive international environment;
  • Compensation in USD;
  • Rewards for referring friends;
  • Balance between project workload and personal time, but also – internal health policy;
  • Responsive leadership interested in your development and long-lasting cooperation;
  • Greenhouse conditions for self-development;
  • A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Internal job code: 3FZ

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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