Account Executive Service Specialist - Licensed, Geisinger Health Plan (work from home in Northeastern or Central Pennsylvania)

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

Responsible for managing and servicing key Health Plan accounts while supporting membership growth through proactive account management and relationship development. Partners with internal leadership, operations, and administrative teams to resolve account issues, address client needs, and ensure a high level of service and satisfaction. Maintains a strong understanding of self-funded and fully insured health plans to effectively support clients and brokers

Job Duties:

Licensure Required: Health Insurance License 

Regular travel is required to meet with clients, brokers, and key stakeholders throughout the Geisinger footprint.

• Represents the Health Plan as contact person for designated groups.
• Coordinates group renewals, which include rate submission, premium quotes, post enrollment paperwork and actual employee meetings.
• Provides effective and consistent service to assigned client base including brokers.
• Increases membership and develops liaison with selected critical accounts.
• Accentuated service to these select accounts will be a priority.
• Organizes and conducts enrollment communications and activities.
• Projects image of the Health Plan's dedication to professional excellence.
• Maintains relationship with Geisinger Health Plan organizational entities, which contribute to proper membership services.
• Attends meetings as needed.
• Keeps informed on managed care industry including competition, trends and legislative issues.
• Implements policies and procedures related to operational support of employer groups.
• Develops, maintains and executes strategies to position the Health Plan to maintain profitable business.
• Performs on-going maintenance to database according to current requirements.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Education:

High School Diploma or Equivalent (GED)- (Required), Bachelor's Degree- (Preferred)

Experience:

Minimum of 1 year-Health Insurance/Managed Care (Required), Minimum of 3 years-Sales (Required)

Certification(s) and License(s):

Health Insurance License - Default Issuing Body

Skills:

Interpersonal Communication, Organizing, Sales Functions, Sales Tasks And Activities

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.