Learning Programs Coordinator

What this job involves: This Learning Programs Coordinator serves as the strategic orchestrator of all learning and development activity across an account with a dispersed workforce of 500+ employees. As the Learning Programs Coordinator, you'll function as the central hub for L&D operations—owning the comprehensive training calendar, facilitating the L&D Committee to maintain strategic alignment across service lines and corporate learning programs, and partnering with service line leaders and subject matter experts to develop training materials that address diverse business and operational learning needs. You'll manage multiple concurrent training projects from inception through delivery, coordinating timelines, stakeholder communications, and logistics while advising leadership on optimal training delivery methods based on content complexity, audience needs, and organizational priorities. Working collaboratively across internal stakeholders, corporate training teams, and the Communications function, you'll research training topics, compile learning materials, and develop polished, visually engaging deliverables that enhance training effectiveness and engagement. You'll also administer the learning management system (MyLearning) to ensure compliance tracking and accurate program records, track all training activity including completion rates and participation metrics, and strategically sequence programs to prevent employee overload while ensuring timely delivery. The ideal candidate will demonstrate exceptional organizational abilities, strong project coordination skills, and the capacity to identify skill gaps and proactively recommend learning solutions that support business objectives and employee development.

What your day-to-day will look like:

• Facilitate the L&D Committee meetings and maintain strategic alignment of training initiatives across service lines, corporate learning programs, and emerging organizational priorities

• Own and manage the comprehensive account training calendar, strategically sequencing programs to prevent employee overload while ensuring timely delivery of all learning initiatives

• Partner with service line leaders and subject matter experts to coordinate development of training programs addressing diverse business and operational learning needs, including new hire onboarding to ensure consistent culture and account knowledge integration

• Manage multiple concurrent training projects including timeline coordination, stakeholder communications, logistics planning, and delivery tracking to ensure successful execution

• Advise leadership on optimal training delivery methods and learning strategies based on content complexity, audience needs, and organizational priorities, staying current on emerging learning technologies and innovative approaches

• Research training topics and compile learning materials in partnership with subject matter experts, collaborating with Communications to develop polished, visually engaging deliverables

• Facilitate and deliver training sessions when appropriate, adapting delivery methods to suit content type and audience requirements

• Administer learning management system (MyLearning) submissions and documentation to ensure compliance tracking, course availability, and accurate program records

• Track all training activity across the account including completion rates, participation metrics, and program effectiveness to maintain comprehensive visibility, prevent team overload, and inform continuous improvement

• Identify skill gaps and emerging training needs, proactively recommending learning solutions that support business objectives and employee development

Required qualifications:

• 3+ years of experience in training coordination, learning and development, project coordination, or related field

• Demonstrated experience coordinating multiple projects simultaneously across diverse stakeholders with strong organizational and time management capabilities

• Proven ability to work collaboratively with cross-functional teams and subject matter experts to develop training content and coordinate program delivery

• Excellent communication skills with ability to facilitate discussions, present information clearly, and influence stakeholders at all levels

• Strong content development skills including ability to research topics, compile materials, and create learning resources (presentations, job aids, guides)

• Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)

• Self-motivated professional who works independently while maintaining collaborative relationships across diverse teams

• Problem-solving mindset with ability to navigate ambiguity and recommend creative solutions to learning challenges

• Strong attention to detail with commitment to maintaining accurate documentation and tracking systems

Preferred qualifications:

• Experience with learning management systems (LMS) or training platforms

• Familiarity with instructional design principles or adult learning theory

• Familiarity with change management and training delivery best practices

• Experience supporting large, dispersed workforces or multi-site organizations

• Project management experience with demonstrated ability to manage competing priorities and stakeholder expectations