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Specialist III, Kit Operations

Role overview

Qualifications

  • A 4-year degree or equivalent relevant experience
  • A track record of strong customer service across multiple stakeholders
  • Proven skills in inventory management and distribution coordination
  • Sharp, professional written communication

Responsibilities

  • Serve as the operational hub between vendors, distribution centers, and internal stakeholders to make sure Learner and faculty kits arrive accurately and on time
  • Manage purchase requisitions, orders, and receiving across our ERP and e-commerce platforms
  • Track and resolve vendor issues, backorders, and delivery changes before they become Learner-facing problems
  • Own the coursekit inbox, making sure Learner questions get fast, accurate answers

Key facts

  • Full time
  • Senior (5-10 years)
  • 88 - 88K yearly
  • English

Other skills

  • Customer Service
  • Problem Solving
  • Microsoft Outlook
  • Adaptability

About the company

Nightingale College logo

Nightingale College

Higher Education

Nightingale College facilitates higher learning along the professional nursing continuum focused on cognitive, practice, and everyday ethical comportment apprenticeships, while serving diverse communities to close educational equity gaps. Nightingale College offers accredited nursing degree programs (PN, LPN to ASN, BSN, RN-to-BSN, MSN ED and MSN FNP) Request info: https://nightingale.edu/request-info

Company details

Company typeSME
IndustryHigher Education
Company size201 - 500

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Job description

At Nightingale Education Group, we're more than a college — we're a high-impact community working to transform nursing education and expand access for Learners across the country. Our Core 7 Framework guides everything we do: it tells us why we exist, how we behave, and what impact we're here to create.

We're looking for a Specialist III, Kit Operations to join our Mission Support team and keep the engine of our Learner and faculty course kit supply chain running smoothly. This is a behind-the-scenes role with front-and-center impact — every Learner who opens their course kit on time is a direct result of the coordination, follow-through, and problem-solving this Collaborator brings to the table.

What You'll Do

  • Serve as the operational hub between vendors, distribution centers, and internal stakeholders to make sure Learner and faculty kits arrive accurately and on time
  • Manage purchase requisitions, orders, and receiving across our ERP and e-commerce platforms
  • Track and resolve vendor issues, backorders, and delivery changes before they become Learner-facing problems
  • Own the coursekit inbox, making sure Learner questions get fast, accurate answers
  • Partner cross-functionally as kit needs evolve alongside our course catalog
  • Flag and escalate risks early so the team can stay ahead of them

What You Bring

  • A 4-year degree or equivalent relevant experience
  • A track record of strong customer service across multiple stakeholders
  • Proven skills in inventory management and distribution coordination
  • Sharp, professional written communication
  • Comfort working in Outlook, SharePoint, and (ideally) Sage or Shopify or similar platforms
  • A “figure it out” mindset — someone who stays calm and organized when priorities shift

Why Nightingale

This role sits at the intersection of logistics, service, and mission. If you like solving problems, keeping systems running, and knowing your work directly supports Learners on their path to becoming nurses — this is your kind of role.

Budgeted Hiring Range
$80,000$88,000 USD

All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.

Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer.

Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.

At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.

The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!

Employment is contingent upon successful completion of a background check and drug screen.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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