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Senior Business Systems Analysis Professional

Role overview

Qualifications

  • 5+ years of Business Systems Analysis experience
  • 5+ years of Primary Care/Healthcare related experience
  • Working knowledge of ad-hoc query tools and data repositories
  • Demonstrated experience with process project requirements documentation

Responsibilities

  • Perform analysis of business, process and user needs
  • Document requirements and conduct cost/benefit analysis
  • Create processes to solve complex problems
  • Validate benefits achieved from solution implementation

Key facts

Other skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Problem Solving
  • Communication
  • Teamwork

About the company

CenterWell Senior Primary Care logo

CenterWell Senior Primary Care

Medical Practices & Clinics

CenterWell Senior Primary is a network of one-stop doctor’s offices that offer complete care for Medicare and Medicare Advantage patients, with a focus on senior primary care. Each location is home to a cross-disciplinary Care Team staffed by doctors, care coaches, behavioral health specialists, clinical pharmacists and other professionals who offer 24/7 holistic care. CenterWell gives seniors the time they deserve and the respect their years have earned. Each location is designed around the unique needs of older patients, with special exam rooms, longer appointments, shorter wait times, easy access to specialists and critical on-site services, such as a pharmacy. But the care doesn’t stop there. Our on-site activity centers offer patients and local seniors alike opportunities to stay socially and physically active, because research shows how important they are to healthy aging. Through a team-based, holistic approach to health care, CenterWell helps seniors overcome unique challenges, from depression and loneliness to housing insecurity and underlying health concerns. We do this because time and again we see the positive outcomes of treating each patient as a complete person. If you’re a Medicare Advantage recipient, we invite you to become an active participant in the progress of your own health, only at CenterWell.

Company details

Company typeLarge
IndustryMedical Practices & Clinics
Company size1001 - 5000

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Job description

Become a part of our caring community
 

The Senior Business Systems Analysis Professional performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. You will work assignments involving moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. You will report to the Associate Director, Product Management.

The Senior Business Systems Analysis Professional creates and defines systems and goals based on both user needs and an understanding of applicable business systems and industry requirements. You will create processes to solve complex problems considering computer equipment capacity and limitations, and operating time. You will validate benefits achieved from solution implementation. You will begin to influence department's strategy. You will make technical decisions on moderately complex to complex components. You will exercise considerable latitude in determining goals and approaches to assignments.


Use your skills to make an impact
 

Required Qualifications:

  • 5+ years of Business Systems Analysis experience.
  • 5+ years of Primary Care/Healthcare related experience.
  • Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation.
  • Demonstrated experience with process project requirements documentation.
  • Knowledge of Systems Development Life Cycle.
  • Comprehensive knowledge of all Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio.
  • Must be passionate about contributing to an organization focused on improving consumer experiences.
  • Will work Eastern Standard Time hours.

Preferred Qualifications:

  • Bachelor's Degree or Masters Degree.
  • Prior experience with EMR solutions.
  • Prior experience with Salesforce.
  • Lean Six Sigma or SAFe experience or certification.

Additional Information:

  • This is a remote position; however, preference given to candidates in these locations: AL, FL, GA, LA, NC, SC & TX.
  • Approximately 25% travel.

#LI-CM1

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

 

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

 

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$80,900 - $110,300 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 09-21-2026


About us
 

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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