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SRE Manager

Role overview

Qualifications

  • Experience in managing Software, Platform, and/or Reliability Engineering
  • Experience in IT Platform Engineering or Software Development
  • Demonstrable experience leading engineering teams to predictably deliver outcomes
  • Experience with public clouds, Kubernetes, IaC, CI/CD, and observability

Responsibilities

  • Hire, onboard, and develop your SRE team
  • Establish and operationalize SLIs/SLOs and error budgets with service owners
  • Ensure incident response readiness
  • Lead software-first reliability investments: observability, resilience testing/chaos, and self-service guardrails

Key facts

  • Remote from: Romania
  • Full time
  • Senior (5-10 years)
  • English

Other skills

  • Team Leadership
  • Collaboration
  • Communication

About the company

Veeam Software logo

Veeam Software

Cybersecurity

Welcome to Veeam’s LinkedIn page. Follow us here for company news, product updates, events and more. Veeam®, the #1 global market leader in data resilience, believes every business should be able to bounce forward after a disruption with the confidence and control of all their data whenever and wherever they need it. Veeam calls this radical resilience, and we’re obsessed with creating innovative ways to help our customers achieve it. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Veeam solutions are purpose-built for powering data resilience by providing data backup, data recovery, data freedom, data security, and data intelligence. With Veeam, IT and security leaders rest easy knowing that their apps and data are protected and always available across their cloud, virtual, physical, SaaS, and Kubernetes environments. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, including 74% of the Global 2000, that trust Veeam to keep their businesses running. Radical resilience starts with Veeam. Learn more at www.veeam.com or follow Veeam on X @veeam.

Company details

Company typeXLarge
IndustryCybersecurity
Company size5001 - 10000

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Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

Veeam is expanding its Site Reliability Engineering (SRE) organization to support Veaam services. As an SRE Manager, you will build and lead a high-performing team that partners with product, platform, and security engineering to make our systems reliable, scalable, and observable from the ground up. You’ll collaborate with peer engineering leaders to embed reliability into service roadmaps.

You’ll drive adoption of SRE principles (SLIs/SLOs/error budgets) and operate a healthy, daytime follow-the-sun on-call model in partnership with other regions. You will lead your team to make improvements in the overall operability, reliability, resilience, and security of the services we support.

What You’ll Do

People & Team Leadership

  • Hire, onboard, and develop your SRE team
  • Encourage culture that prioritizes learning and engineering over fault-finding and firefighting
  • Ensure a sustainable operational coverage; monitor on-call health and workload

Reliability Strategy & Governance

  • Establish and operationalize SLIs/SLOs and error budgets with service owners
  • Run reliability reviews and hold teams accountable to outcomes
  • Define reliability standards, runbooks, readiness checklists, and alerting patterns (including SLO-based alerting)

Operations & Incident Excellence

  • Ensure incident response readiness
  • Lead and coordinate major incidents
  • Measure MTTR, change failure rate, SLO posture, and repeat-incident reduction

Engineering & Automation

  • Lead software-first reliability investments: observability, resilience testing/chaos, and self-service guardrails
  • Drive platform improvements and internal tools

What You’ll Bring

  • Experience in managing Software, Platform, and/or Reliability Engineering
  • Experience in IT Platform Engineering or Software Development 
  • Demonstrable experience leading engineering teams to predictably deliver outcomes
  • Demonstrated success leading SLO/error-budget adoption and reliability programs for services
  • Experience leading cross-functional initiatives collaboratively with peers through influence
  • Experience with public clouds, Kubernetes, IaC, CI/CD, and observability
  • Hands-on incident management and postmortem practice
  • Readiness to participate in an on-call rotation (typically during daytime hours, including weekends/holidays)

Bonus Skills

  • Experience operating a multi-region follow-the-sun on-call model
  • Background in chaos/resilience/performance testing
  • Experience in building or scaling SRE teams and influencing org-wide standards
  • Coding background with experience improving service reliability

What You’ll Get 

  • 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  • Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
  • Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
  • Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
  • Free access to Bookster library platform for borrowing your favorite books for free
  • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of the Romania, Veeam reserves the right to decline the application for this position.

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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. 

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

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Marcus Rivera

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