Logo for RemotelyTalents

Ticketing Operations Associate - 26072201

Role overview

Qualifications

  • Organized and detail-oriented
  • Dependable and trustworthy
  • Quick and confident with computers
  • Strong English communication skills (written and spoken)

Responsibilities

  • Step in when automation fails: locate tickets, find buyer info, and execute transfers manually
  • File and follow up on support cases with Ticketmaster to resolve technical issues
  • Handle calls with marketplaces to solve fulfillment problems
  • Ensure every ticket is delivered on time — no exceptions

Key facts

Other skills

  • Detail Oriented
  • Reliability
  • Trustworthiness
  • Computer Literacy
  • Communication

About the company

RemotelyTalents logo

RemotelyTalents

Staffing & Recruiting

We're a remote staffing agency that finds top remote talent in Europe and Latin America | Marketing, eCommerce, IT, Finance & Accounting, Operations & VAs.

Company details

Company typeSmall startup
IndustryStaffing & Recruiting
Company size2 - 10

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Our client is a fast-growing startup revolutionizing live event ticketing. They buy and sell large volumes of tickets, and the automation usually handles everything — but sometimes, fans need a human touch. That’s where you come in.

What You’ll Do:

  • Step in when automation fails: locate tickets, find buyer info, and execute transfers manually

  • File and follow up on support cases with Ticketmaster to resolve technical issues

  • Handle calls with marketplaces to solve fulfillment problems

  • Ensure every ticket is delivered on time — no exceptions

Your Schedule:

  • Mon–Fri: ET (20-30 hours during working week)

  • Sat–Sun: ET (10-15 hours during weekend evenings)

  • Work 5 days per week

Who Thrives Here:
Some shifts are calm, others are a rush before tip-off. We want someone who doesn’t just survive the chaos — they thrive in it. Speed, accuracy, and focus under pressure are key.

What We’re Looking For:

  • Organized and detail-oriented

  • Dependable and trustworthy

  • Quick and confident with computers

  • Strong English communication skills (written and spoken)

Why Join Us:
No prior experience required.

If you’re sharp, resourceful, and ready to take on fast-paced challenges, you’ll fit right in.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Operations Assistant Related jobs

Other jobs at RemotelyTalents

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.