Dispatcher(EMT/Paramedic) - Weekend Shift - Saturday - Monday - REMOTE

Job Description:

Schedule:

This role offers a consistent, condensed schedule with three 12-hour shifts on Saturday, Sunday, and Monday, totaling 36 hours per week, plus one additional 4-hour shift Monday–Friday between 7:30 AM and 6:00 PM ET (based on scheduling needs and available openings).

Weekend Shift Hours:

• Eastern (ET): 9:00 AM – 9:30 PM

• Central (CT): 8:00 AM – 8:30 PM

• Mountain (MT): 7:00 AM – 7:30 PM

• Pacific (PT): 6:00 AM – 6:30 PM

Each shift includes a 30-minute break.

We welcome candidates across U.S. time zones. Candidates in Eastern and Central time zones are preferred, though Mountain and Pacific time zone candidates will be considered as long as they can consistently commit to the required schedule.

About the Role:

The Dispatcher will play a vital role in intake, triage and access to care for Cityblock’s members across the country, 24/7. The Care Traffic Control center coordinates the flow of in-field and virtual resources, connecting members with medical providers and care staff in a matter of minutes. Dependent upon the assessment of immediate needs, Dispatchers coordinate services and link members to care resources for prompt resolution or near-term follow-up.

Responsibilities:

• Screen requests for services from members.

• Coordinates assignment and flow of field and virtual care resources across several states, collaborating with field operations managers, coworkers, and Virtual Urgent Care to assign and initiate responses.

• Identifies and highlights issues of safety, service delivery, continuity of operations and escalates as necessary.

• Identifies risks of imminent life threats, self-harm or harm to others (including risks to those involved in follow-up care) and directs questioning; makes appropriate notifications.

• Completes assessment tools and documentation across multiple platforms.

Work Experience:

• 5+ years of experience must have Paramedic or EMT license

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is: 

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.