Professional Services Engineer

• Help customers continuously strengthen their defenses against the threats that matter most to them, using validation results to guide what to improve next.
• Develop continuous validation and testing strategies with them, stand up their CTEM programs, and guide their transition from point-in-time assessment to continuous exposure management.
• Advise on defense optimization — turning validation findings into prioritized improvements to their controls, coverage, and detection, focused on the threats that matter most to them.
• Integrate AttackIQ's AI capabilities into customer security operations — embedding them into how teams work day to day so validation and defense optimization become continuous, not episodic.
• Implement and operationalize the AttackIQ platform hands-on, working alongside customer teams.
• Train and enable customer teams to run and interpret continuous validation themselves, so the capability lives with them.
• Guide customers through the support escalation process and contribute improvements back to best-practice and process documentation.

• Technical competence: Understands AttackIQ products, with a focus on MITRE ATT&CK framework and adversarial TTPs
• Agenda setting: Effectively articulates the AttackIQ value proposition and vision for continuous security validation; Effective in identifying problems in customer environments and positioning AttackIQ solutions; Effectively engages customers at technical field and technical management levels.
• Professional skills: Effective in customer facing engagement, and in writing, presentation, and creative problem-solving skills; focused on continued development and experience.
• Attitude: Takes responsibility for own actions; self-motivated; consistently exhibits a positive attitude and demonstrates a “whatever-it-takes” mentality to get things done.
• Teamwork: Works productively with the Professional Services and Customer Success team, as well as with Product, Engineering, and other members of the extended team, to ensure customer value and success.

• Self-starter located in the UK
• Ideal candidates will have prior experience deploying and/or managing cyber security and infrastructure-based security controls including, but not limited to: Firewalls, SSL/IPSec VPNs, Security Proxies, Vuln, EDR, and SIEM.
• Candidates should have practical experience working with routing and switching products.
• Experience with security testing, detection engineering, and SOC/blue team operations.
• Consultative or customer-advisory experience — helping organizations solve security problems, not just implementing tools.
• Strong communication (written and verbal) and presentation skills
• Strong problem-solving skills — able to analyze complex, multivariate problems and use a systematic approach to reach resolution under pressure.
• Mature and effective organizational and time-management skills.
• BSCS or equivalent and 5+ years of experience in security operations, security consulting, or a similar role.
• Industry knowledge of security products, network product, and technology trends.

Note to all recruitment agencies
AttackIQ does not accept agency resumes without a signed agreement. Please do not forward resumes to our jobs alias, our employees, or any other company location. AttackIQ is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.

At AttackIQ we value diversity and are proud to be an equal opportunity employer.