Logo for Weatherbys Private Bank

Private Banking Associate x 4 (Nights)

Role overview

Qualifications

  • Previous experience in an administrative role with client contact
  • Strong written and verbal communication skills
  • Confidence in making decisions independently
  • Proficient in Word, Excel, Outlook, and other Microsoft applications

Responsibilities

  • Support clients with account access and urgent banking queries
  • Provide personal service and reassurance during critical moments
  • Build knowledge in private banking and fraud prevention
  • Handle client queries and correspondence confidently

Key facts

Other skills

  • Decisiveness
  • Non-Verbal Communication
  • Decision Making
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Communication

About the company

Weatherbys Private Bank logo

Weatherbys Private Bank

Our business is founded on relationships, and we are focussed on providing exceptional levels of personal service. As a team we not only anticipate our clients’ needs, but aim to surpass their individual expectations. Our values of being trustworthy, forward looking and acting with integrity underpin everything we do.

Company details

Company size201 - 500

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Job description

Private Banking Associate x 4

Nights 11pm -4am and weekends 5pm - 10pm - see below

Remote, after initial onsite training in Wellingborough (Expenses covered)

Salary up to £37,240 FTE (£19,860 per annum at 20 hours per week) 

Are you looking for a role that fits around your life and helps you build valuable new skills?

Join Weatherbys as a Private Banking Associate and play a vital role supporting our clients outside standard banking hours. From helping someone access their account to protecting them from fraud, you'll provide the personal service that has built our reputation for generations.

These are part time roles working 20 hours per week.

Why Weatherbys?

At Weatherbys, we're proud of the relationships we've built over generations and ambitious about where we're heading next. As we continue to grow, we're investing in our people, technology and client service.

Whether you're new to banking or bringing experience from elsewhere, you'll receive hands-on training, ongoing support and the opportunity to build valuable skills in a business that puts people first.

After 4 weeks of onsite training in Wellingborough (during standard hours of 9am to 5.30pm), you’ll enjoy the flexibility of working remotely

The role

Often, you'll be supporting clients at moments when reassurance and quick action matter most. Whether dealing with suspected fraud, helping someone regain access to their account or resolving an urgent banking query, you'll combine sound judgement with a personal approach.

You'll build knowledge of private banking, fraud prevention and client service, developing skills that can support a longer-term career within Weatherbys Banking Group.

Available hours

  • Option 1: 11pm – 4am Monday, Tuesday, Thursday and Friday
  • Option 2: 11pm – 4am Tuesday, Wednesday and Friday; 5pm – 10pm Saturday
  • Option 3: 11pm – 4am Thursday and Friday; 5pm – 10pm Saturday and Sunday
  • Option 4: 11pm – 4am Monday and Wednesday; 5pm – 10pm Saturday and Sunday 

Each shift has a 30-minute rest break.  There is a requirement to work bank holidays including Christmas and New Year.  

What we’re looking for

  • Previous experience in an administrative role involving regular telephone contact with clients or customers.
  • Strong written and verbal communication, with proficiency handling client queries or correspondence.
  • Confidence making sound decisions independently while knowing when to seek support.
  • Confident use of Word, Excel, Outlook, and other Microsoft applications in a work setting.
  • It would be helpful if you understand banking processes and protocols, but this is not essential as full training will be provided.  

Putting people first: Our commitment to inclusion

At Weatherbys Banking Group, we’re committed to building a diverse and inclusive workplace where everyone feels respected, supported, and empowered to thrive. We believe that different perspectives and lived experiences make us stronger, and we actively welcome applications from people of all backgrounds and communities.

As a proud Disability Confident Committed employer, we’re dedicated to creating an environment that’s accessible and inclusive for all. If you have a disability and meet the minimum criteria for the role, you’ll be guaranteed an interview. If you need any adjustments during the recruitment process, please let us know - we are here to support you.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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