Benefits System Specialist

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

We kindly ask that external recruiters, agencies, and search firms do not contact our hiring managers or employees directly regarding open positions. All candidate submissions must go through our official application process and must be made aware to our internal Talent Acquisition team to verify candidate ownership.

Unsolicited resumes or candidate profiles sent to OneDigital without a prior signed agreement will be considered the property of OneDigital. In such cases, OneDigital reserves the right to pursue and hire those candidates without any financial obligation to the agency or recruiter.

Our Newest Opportunity: 

Position Summary:
The Benefits Systems Specialist is responsible for the ongoing maintenance, configuration, and operational support of benefits technology platforms for existing and established clients. This role focuses on back-end systems administration, renewals processing, workflow and configuration updates, ACA data management, troubleshooting system and data issues, and resolving plan setup errors.

The Benefits Systems Specialist works internally with Benefits Integration Managers, Benefits Specialists, Data teams, and Technology teams to ensure benefits systems remain accurate, stable, and aligned with plan design, carrier requirements, and renewal changes.

Key Responsibilities                                                                                                 

Benefits System Maintenance & Configuration

•  Maintain and support existing benefits system configurations for established clients.
• Update benefits plans, rates, eligibility rules, and workflows in alignment with annual renewals and mid-year changes.
• Perform ongoing system updates related to plan design changes, carrier transitions, and regulatory updates.
• Ensure accurate setup and maintenance of deductions, eligibility structures, and enrollment logic across benefits systems.

Renewals & Ongoing Change Support

• Execute system updates associated with annual benefits renewals, including plan year rollovers, rate updates, and configuration changes.
• Validate system readiness for renewal and Open Enrollment activity from a technical and data perspective.
• Support post-renewal cleanup and stabilization to ensure configurations align with approved plan designs.

ACA Data Management & Compliance Support

•  Maintain and validate ACA-related data within benefits and HR systems to support accurate downstream reporting.
• Ensure ACA data is properly configured and available for handoff to internal Compliance processes and approved external ACA vendors.
• Identify and troubleshoot system configuration issues or data discrepancies that may impact ACA reporting.

Troubleshooting & Issue Resolution

• Investigate and resolve benefits system issues, plan setup errors, and data discrepancies
•  Troubleshoot enrollment, eligibility, deduction, and ACA-related issues tied to system configuration or workflow logic.
• Identify root causes of recurring issues and implement corrective system changes

Documentation & Continuous Improvement

• Maintain accurate system documentation, configuration records, renewal change logs, and issue trackers.
• Document changes related to renewals, ACA updates, plan changes, and system fixes.
• Identify opportunities to improve system stability, data integrity, and compliance readiness.

Required Experience & Education

• Bachelor’s degree in Human Resources, Business, Information Systems, or a related field
• 2–4 years of experience supporting benefits administration systems, HRIS, payroll systems, or benefits technology
• Experience maintaining benefits system configuration and supporting ongoing operational or compliance processes

Knowledge/Skills/Abilities

• Strong understanding of employee benefits administration and plan setup.
• Working knowledge of ACA requirements as they relate to system data configuration.
• Experience troubleshooting system configuration and data integrity issues.
• High attention to detail with strong analytical and problem-solving skills.
• Ability to manage multiple system updates and priorities concurrently.
• Strong documentation and process adherence skills.
• Comfortable working in structured, back-end system environments.

Preferred Skills

• PEO experience is a plus.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands and may change at any time with or without notice.

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected, the posting will be removed.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!