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Virtual Training Producer (WebEx Required) - 100% REMOTE

Role overview

Qualifications

  • Exceptional customer client service skills
  • Technical knowledge of the WebEx Training platform
  • Ability to provide high quality operational and communication capabilities
  • Ability to provide technical support to students before class sessions

Responsibilities

  • Provide technical coordination and support before and during virtual classroom sessions
  • Operate the virtual classroom technical platform to deliver classes
  • Train other Virtual Classroom Services producers and instructors
  • Be available/responsive during all assigned sessions and communicate updates

Key facts

  • Remote from: Anywhere
  • Full time
  • English

Other skills

  • Coordinating
  • Customer Service
  • Technical Acumen
  • Communication
  • Teamwork

About the company

GP Strategies Government Solutions logo

GP Strategies Government Solutions

Business Consulting & Services

GP Strategies Government Solutions, a subsidiary of GP Strategies Corporation, specializes in supporting federal, state, and local government agencies, defense contractors and commercial clients. We provide a broad range of services, including program management, training, engineering, fabrication, and software implementation, all aimed at driving performance, enhancing capabilities, and achieving mission-critical objectives. Through innovative, technology-driven solutions, we offer customized strategies that focus on upskilling talent, adopting emerging technologies, and optimizing essential processes. With a proven track record of supporting the government and commercial sectors as a trusted partner, our commitment is to deliver impactful, innovative, and high-quality solutions that meet the complex needs of our clients.

Company details

IndustryBusiness Consulting & Services
Company size201 - 500

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Job description

Description

In today’s rapidly evolving landscape, agility and efficiency are critical to maintaining national competitiveness. The ability to integrate specialized expertise into government and commercial organizations is essential for driving tangible improvements in performance. For over 50 years, GP Strategies has been a leader in providing high-quality services across training and development, emergency management, and engineering.


GP Strategies' affiliate company, GP Strategies Government Solutions, Inc. (GPGS), will focus on delivering tailored services directly to U.S. government agencies, and federal contractors and commercial companies, with an unwavering commitment to the highest standards of quality, efficiency, and compliance. This makes GPGS the ideal partner for achieving operational success. With a strong foundation in innovation and excellence, we’ve empowered both government and commercial organizations to improve operational effectiveness and foster long-term success. Through GPGS, we will continue to build on our legacy of driving measurable improvements that ensure sustainable growth and mission success.


GP Strategies Government Solutions has an opening for a Virtual Training Producer with WebEx experience. This position is fully remote and it's a full-time, benefitted, position.

Requirements

Responsibilities:

  • The individual on the Virtual Classroom Team is responsible for providing technical coordination and support before and during the virtual classroom session.
  • The producer shall be responsible for the operation of the virtual classroom technical platform to deliver classes according to the various delivery methods.
  • They will also be responsible for training the other Virtual Classroom Services producers and instructors throughout the Enterprise on the use of the technical platform, the functions needed to produce a virtual classroom session, and virtual instruction techniques and other administrative tasks associated with VGS.
  • Be available/responsive in all assigned sessions as well as communicating routine updates via the team chat space.

Qualifications:

  • Exceptional customer client service skills and a technical aptitude
  • Technical knowledge of the WebEx Training platform that enables the delivery of virtual classroom courses required
  • Ability to provide high quality operational and communication capabilities to enable seamless information transfer between Instructors, and service provider.
  • Ability to provide support staff to provide technical support to any students joining the session 30 mins – 1hr before a class session; and respond to all non-urgent items related to scheduled class sessions in less than 24 hours.


PHYSICAL REQUIREMENTS

General physical requirements needed to perform the essential functions of this job may vary based on location of assignment.

Assignment Location – REMOTE

  • Sedentary Work – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  • Fingering (typing), communicating, repetitive motions.
  • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
  • Inside environmental conditions with protection from outside elements.

At GP Strategies Government Solutions culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.


GP Strategies Government Solutions is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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