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Operations Director

Role overview

Qualifications

  • Experience in operations management
  • Strong understanding of automation and workflows
  • Ability to translate client priorities into execution
  • Excellent problem-solving skills

Responsibilities

  • Ensure operations run smoothly and delivery stays on track
  • Provide structure and processes for team performance
  • Oversee planning and resource coordination
  • Implement scalable ways of working for consistent results

Key facts

Other skills

  • Team Leadership
  • Communication
  • Problem Solving

About the company

INDG | Grip logo

INDG | Grip

Artificial Intelligence & Machine Learning Services

Company details

Company typeSME
IndustryArtificial Intelligence & Machine Learning Services

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Job description

The Mission

Grip enables global brands to operate high-volume, multi-market content production through automation, standardized workflows, and Digital Twin technology. As enterprise complexity increases across clients, regions, and production streams, operational control becomes a structural advantage.

As an Operations Director supporting one of our key client accounts, you will work in close partnership with our Client Lead to ensure operations run smoothly, delivery stays on track, and teams have the structure and processes they need to perform effectively. You will help translate client priorities into efficient execution, improve operational processes, oversee planning and resource coordination, resolve delivery challenges, and implement scalable ways of working that enable consistent, high-quality results.

This is not an execution-heavy coordination role. It is a performance architecture and accountability role.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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