American Cancer Society
Non-profit Organizations
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At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
This is a 100% remote role.
ESSENTIAL FUNCTIONS:
Strategic Team Leadership & Management Provide visionary leadership and direction to a strategic operations function focused on Campaign Management, Constituent Management, and Development Services. Foster cross-functional alignment to ensure teams are collaborating effectively to support fundraising operations. 30%
Operational Strategy & Infrastructure Develop and implement the overarching operations strategy, driving continuous process improvement to eliminate bottlenecks. Partner with the leadership of Marketing and Information Technology to optimize CRM workflows, gift processing, and the broader technical infrastructure to ensure strict compliance and accuracy. 25%
Fundraising Enablement & Campaign Execution Guide the overarching systems for donor moves management, pipeline reporting, and stewardship to ensure highly curated and smooth donor journeys. Oversee campaign management execution to establish early momentum with priority and brand projects working to build fundraising from there, rather than achieving goals simply by integrating into a campaign priority. 20%
Data Analytics & Business Intelligence Champion a data-informed culture by leading analytics initiatives to inform donor segmentation, portfolio assignments, and rigorous ROI analysis of fundraising activities. Translate complex data sets into actionable, strategic insights for executive decision-making. 15%
Financial Planning & Budget Oversight Collaborate closely with finance teams to forecast revenue, monitor departmental expense budgets, and report comprehensively on performance metrics to senior leadership and the board. Balance cost, risk, and long-term impact in all strategic and financial analysis. 10%
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: Bachelor's Degree
Preferred Degree: Bachelor's Degree
Years of experience: 10+ years experienced leading development operations and strategy across multiple fundraising channels.
KNOWLEDGE, SKILLS, AND ABILITY:
Demonstrated ability to provide strategic oversight, vision, and leadership to large teams in complex environments.
Strategic thinker with a growth mindset.
Expertise in fundraising operations and awareness of key industry issues.
Strong organizational skills with the capacity to manage multiple long‑term, complex initiatives simultaneously.
Effective interpersonal skills to influence and align cross-functional teams.
Ability to translate complex data into actionable insights for strategic decision-making.
Advanced proficiency with CRMs and data visualization tools.
Results-oriented leader skilled in setting goals and driving high performance.
Experience developing, implementing, and monitoring strategic plans and reporting progress to senior leaders.
Strong strategic and financial analysis skills, with the ability to balance cost, risk, and long‑term impact.
High degree of professionalism, diplomacy, and political savvy.
Flexibility and skill in resolving conflicts among individuals and groups.
Excellent communication skills to engage stakeholders at all levels and address concerns with tact and composure.
TRAVEL REQUIREMENTS:
Regular travel, including evening and weekend work required
PHYSICAL REQUIREMENTS:
Work setting is in typical office and/or home-based office.
The starting rate is $206,000 to $270,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
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