BUSINESS ANALYST (CA)

MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with over two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,000 diverse professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging, and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Business Analyst supports OCHIN’s mission by coordinating and delivering integrated products and services from preferred technology partners to member organizations. This role  combines business analysis with project coordination, ensuring successful implementations,  workflow optimization, and stakeholder alignment. The Analyst gathers and interprets business  and technical requirements, manages timelines and deliverables, and provides subject matter expertise on supported products and systems. Acting as a bridge between technical teams, vendors, and internal stakeholders, the Analyst drives process improvements, resolves issues, and supports strategic initiatives that advance organizational goals. Please note: This position is funded through a contract. Continued employment is contingent upon contract renewal or extension, and organizational needs.   

Essential Duties:

• Lead and coordinate assigned projects from initiation to completion, ensuring timelines, deliverables, and quality standards are met. Proactively identify risks and implement mitigation strategies to maintain momentum. 
• Gather, document, and translate business and technical requirements into clear, actionable plans for implementation teams. Assess impacts of proposed changes and provide recommendations that support operational efficiency and member success.  
• Collaborate with interdisciplinary teams, external vendors, and member organizations to align on project goals, expectations, and outcomes. Facilitate effective meetings, maintain transparent communication, and produce clear project documentation. 
• Evaluate workflows and operational processes to identify opportunities for improvement. Lead or contribute to initiatives that streamline operations, enhance system functionality, and improve service delivery.  
• Provide subject matter expertise on supported products and systems. Share knowledge with colleagues, mentor less experienced team members, and contribute to a culture of continuous learning and professional gr 

• Bachelor's degree in data analytics or related field, master's degree preferred.
• Minimum 3 years of experience in Healthcare, Healthcare IT, Project Coordinator, or Business Analyst role or experience project managing including presenting/meetings, communications, and tracking progress from beginning to end preferred.  
• Experience creating and training workflows and communicating between teams and customers. 
• Ability to create documentation tools that are usable for audiences in support of a product
• Superb attention to detail and a rigorous focus on delivering quality output by documenting findings
• Excellent communication skills, including the ability to speak knowledgeably with members of both the business, technology, and leadership teams
• Strong time management and organization skills
• Strong analytical skills and ability to synthesize and clearly communicate findings of analysis into presentations
• Strong teamwork, interpersonal, relationship, and collaboration skills
• Adaptable and capable of working in fast-paced environments
• Desire to take ownership, be creative with problem solving, and pro-actively secure the objectives of the business
• May be required to travel up to 10%
• Working knowledge of Epic applications and workflows preferred
• Bachelor’s Degree or equivalent experience required
• Minimum of 3 years of experience in Healthcare, Healthcare IT, Project Coordinator, or Business Analyst role

COVID-19 Vaccination Requirement:

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. 

Physical Requirements/Work Environment:
Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations, and teaching. Occasional decision making and independent judgment or action. 

• Reading, speaking, writing, and understanding English. 
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms. 
• This position requires a virtual home-office environment, working remotely.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN’s business requirements for go-live installations or training which may require travel by air, vehicle, or train. 

Work Location and Travel Requirements: 
OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are: 

• Ability to work independently and efficiently from a home office environment 
• High Speed Internet Service 
• It is a requirement that employees work in a distraction free workplace 
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN 
• (OR) Travel may be required nationally based on business requirements for OCHIN 

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careerCOVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.  
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Base Pay Overview: OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. Pay information by position level is listed below. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.   

#LI-Remote