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Telephone Market Research Recruiters - Fully Remote - Spanish Bilingual Only

Role overview

Qualifications

  • Excellent reading, listening, and verbal communication skills
  • Dependability and professionalism
  • Good computer skills
  • Spanish bilingual a plus

Responsibilities

  • Place outbound calls through VOIP telephone software
  • Explain the study's purpose, answer questions, address concerns
  • Accurately record answers into Excel databases
  • Invite qualified respondents and record their information

Key facts

Other skills

  • Internet Research
  • Microsoft Excel
  • Non-Verbal Communication
  • Basic Reading
  • Active Listening
  • Reliability
  • Professionalism
  • Computer Literacy

About the company

Nichols Research logo

Nichols Research

Market Research

Delivering trusted and inspiring marketing research. We are an innovative marketing research company providing specialized qualitative and quantitative services and insights to the research community through every imaginable methodological approach, and with every conceivable audience and industry. Our team’s experience is unsurpassed in recruiting hard to reach audiences and providing research environments that facilitate actionable results. Consultation, research design, national field management, recruiting and facilities, in-house qualitative online platform, CATI, mock juries, and more β€” our expertise goes beyond the ordinary. Our marketing research facilities are strategically located throughout the Metropolitan Bay Area (San Francisco, Sunnyvale / San Jose, Fremont) as well as in the heart of California’s Central Valley (Fresno). Our Mission Nichols Research engages in sustainable practices that anticipate the needs of our stakeholders by supplying marketing research that inspires and delivers a pathway to decisions. We are responsive to and creative with client and provider needs; are thought leaders who promote the value, ethics, and professional standards of the industry; and are fair, humane and transparent in all that we do. Our Vision Internally and externally, Nichols Research is committed to providing innovative products, ethical services, and an environment of creativity in marketing research to ultimately demonstrate the value of the insights and strategies industry in order to foster growth for our partners, staff, providers, respondents, and organization. These are a few of our favorite words which are pinned in many of our internal creative spaces serving, in part, as a foundation for our company’s culture: Ethical. Curious. Insatiable. Edgy. Creative. Strategic. Destructive. Ambassadors. Inspiring. Masterminds. Fun. Positive. Solution-oriented. Storytellers. Non-complacent. Sexy. Collaborative. Diverse. Fair. Vigilant. Transparent.

Company details

Company typeSME
IndustryMarket Research
Company size51 - 200

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Job description

Nichols Research is an established national marketing research company headquartered in the San Francisco bay area.

We are seeking Telephone Recruiters who are able to work from home, to interview and invite respondents to participate in our clients' market research studies. As a Telephone Recruiter you will be interviewing respondents over the telephone using a scripted questionnaire, accurately record their responses in an Excel database, and invite those who qualify to participate in focus groups or other market research forum types, for which they will receive an honorarium for sharing their time and opinions. We are seeking outgoing individuals with a positive, professional attitude and excellent speaking skills, who are able to talk to all types of people, and are able to work effectively in a stand alone environment.

Important: We are ONLY hiring applicants who currently reside in one of the following states:

Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Minnesota, Montana, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.

Applicants who do not reside in one of these states will not be considered. Please do not apply if you live outside of these locations.


We conduct market research studies on a wide variety of topics including current events, health care, customer/product satisfaction, politics, media usage, and many others.

 


As a telephone recruiter, you will:

  • place outbound calls through our VOIP telephone software
  • explain the study's purpose, answer questions, address concerns
  • read the computer-based scripted questions clearly and verbatim
  • accurately record answers into Excel databases
  • clarify vague or unclear responses
  • invite qualified respondents and record their information


This position does not involve any sales or telemarketing and is not commission-based. We provide paid training and flexible scheduling.

 

Details:

  • Starting pay ranges from $11.00 to $14.00 per hour
  • Pay increases based on your production and hours available to work
  • Your work will be guided by our experienced supervisors, and calls will be monitored for quality control and training purposes
  • Telephone recruiters with prior experience a plus
  • Spanish bi-lingual a plus
  • We provide the software for making the recruiting calls from your computer or mobile phone. You will not incur any telephone usage costs

 


To be considered for the position you will need the following:

  • Excellent reading, listening, and verbal communication skills
  • Dependability and professionalism
  • Good computer skills
  • A quiet work environment in your home, free from distractions
  • A home computer (desktop, laptop)
  • A web browser (Chrome, Firefox, etc)
  • A good internet connection with a minimum upload speed of 10 Mbps and download speed of 40Mbps. You can test your email speed by going to https://www.megapath.com/speedtestplus/.
  • A personal mobile phone
  • Webcam, microphone, speakers

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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