Account Manager, Employer Solutions

As an account manager of Employer Solutions, you are the expert for matters related to the sale of payroll systems, HR solutions and time management systems. You develop business with companies in Ontario. You’ll be required to identify opportunities that may lead to client acquisition, as well as establish business relationships and negotiate agreements with potential clients. You also work with the caisse network and Desjardins Group’s subsidiaries. Lastly, you represent Desjardins as part of promotional and business development activities to advertise the solutions we offer. You help serve, prospect for, solicit, develop and maintain business relationships with members and clients. You help sell business products and services through multiple distribution channels based on member/client needs and in accordance with strategies and practices. You develop and maintain business partnerships with a large client base or for major accounts—made up mainly of companies with 50 employees or more—to ensure they are getting the most out of their products and services and are fully satisfied with them. You drive results by actively helping your unit meet its sales and business development objectives. You are responsible for a territory with major development potential for your sector or the organization. You work with clients with complex, diverse needs. The ability to communicate effectively and thoroughly understand clients’ expressed needs is therefore essential. Your highly complex work and initiatives require extensive, in-depth knowledge of your line of work and comprehensive, detailed understanding of the organization. You lead and serve as a business development specialist and resource person for clients and practitioners. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Solicit, develop and maintain personalized business relationships with clients to promote products and services.
• Develop an action plan based on the business plan and create the right conditions to meet targets.
• Identify and analyze member/client needs; develop personalized solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms.
• Use new solicitation and promotion approaches for products and services to maintain or increase sales.
• Play an active role in public relations activities and maintain a presence in the business community.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

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What you bring to the table

• Bachelor's degree in a related field
• A minimum of seven years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Intermediate-level proficiency in spoken and written French
• Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Knowledge of payroll, human resources and time management
• Expert knowledge of the sales cycle
• Availability for frequent travel throughout Ontario (75% of the time)

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

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