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Epic Grand Central Analyst

Role overview

Qualifications

  • Epic Grand Central (ADT) Certification is highly preferred
  • Minimum of 3 to 5 years of hands-on Epic analyst experience focusing on ADT/Prelude
  • Strong knowledge of patient movement workflows
  • Excellent communication skills to bridge the gap between technical and operational teams

Responsibilities

  • Perform system build, configuration, and optimization within the Epic Grand Central (ADT) module
  • Collaborate with operational stakeholders to translate business requirements into efficient Epic system designs
  • Conduct unit testing, integrated system testing, and regression testing for Epic upgrades
  • Provide tier-2/tier-3 application support, resolving complex tickets and interface issues

About the company

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Tech Firefly

IT Services & IT Consulting

Let us join your journey to success! Tech Firefly is a Technology Solutions company specializing in providing outsourced solutions. Our approach is based on client satisfaction and solving problems for our clients. This means we value your culture, your vision, your brand voice and the customer journey you want your customers to make. Our services include: -Software Development including IOS, C++ and Java Applications -Usability Testing for Hardware and IoT Devices -Testing product features with a focus on the customer experience and usability -Performing QA of internal apps, external apps and software before downstream and end user impact -QA Automation -Innovative solutions including AI Data Labeling, Robotic Process Automation and Blockchain -End to End Content Management including curation, moderation and localization services -Customer care, Tech support and Sales Support -Providing customer experience insights to product owners, engineers and product quality teams -Talent Acquisition services specializing in Technical, Professional, Foreign Language and other hard to fill job requirements -On-shore, near shore and off-shore teams Please visit our website for more information and contact us today

Company details

Company typeLarge
IndustryIT Services & IT Consulting
Company size1001 - 5000

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Job description

We are seeking an experienced Epic Grand Central (ADT) Analyst for a contract engagement through November 2026, with a strong possibility of extension.

In this role, you will be responsible for the maintenance, optimization, troubleshooting, and build support of our Epic Grand Central application. While direct Grand Central build experience is highly preferred, candidates with robust build experience in Epic Prelude (Registration) and a strong understanding of ADT workflows are highly encouraged to apply.

Location: 100% Remote

Pay Rate: $90-95/hour on W2

Key Responsibilities

  • Perform system build, configuration, and optimization within the Epic Grand Central (ADT) module.
  • Collaborate with operational stakeholders, registrars, and clinical staff to translate business requirements into efficient Epic system designs.
  • Conduct unit testing, integrated system testing, and regression testing for Epic upgrades, double-upgrades, or custom build implementations.
  • Provide tier-2/tier-3 application support, resolving complex tickets, build errors, and interface issues (e.g., HL7 ADT feeds).
  • Partner closely with analysts across related modules—specifically Prelude (Registration), Cadence (Scheduling), Resolute Hospital Billing (HB), and ClinDoc—to ensure seamless data integration and patient flow.
  • Maintain clear, up-to-date documentation of build specs, system designs, testing scripts, and operational workflows.

Requirements

  • Epic Grand Central (ADT) Certification is highly preferred, but an Epic Prelude Certification with strong build experience is acceptable.
  • Minimum of 3 to 5 years of hands-on Epic analyst experience focusing on ADT/Prelude patient identity and tracking workflows.
  • Strong knowledge of patient movement workflows, bed planning, environmental services (EVS) integration, and patient registration pathways.
  • Proven ability to troubleshoot complex system issues and interface errors.
  • Excellent communication skills to bridge the gap between technical build teams and operational hospital leadership.

Nice to Have:

  • Direct Epic Grand Central build experience (highly preferred).
  • Experience with Epic’s Identity (MPI) module or RTE (Real-Time Eligibility) configuration.
  • Previous experience supporting large-scale Epic upgrades or post-live optimization cycles.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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