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We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.
Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
Act as the main contact for Partners, fostering strong relationships through personalised support
Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services
Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
Communicate ideas and suggestions for platform improvements to the Business Development teams
Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
Undertake any other relevant task as assigned
Degree in a business-related field
Experience in a similar position will be considered an advantage
Fluent Mongolian speaker with excellent oral and written skills in English
Ability to build and maintain excellent business relationships
Strong interpersonal and communication skills
Target-oriented and resourceful
Ability to work autonomously and under pressure
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