Role overview

Qualifications

Experience managing cross-functional stakeholders
Strong communication skills
Passionate about supporting partner growth
Ability to track business goals and make recommendations

Responsibilities

Own the day-to-day relationship with the Partner
Understand, manage, and track Partner’s business goals
Communicate updates and escalations to internal and external stakeholders
Identify opportunities for growth and manage the contracting process

Key facts

Remote from: United Kingdom
Full time
Account Manager
English

Hard skills

Strategic Partnership Project Management Risk Management Opportunity Analysis Contract Management Product Knowledge

Other skills

Lateral Communication
Negotiation
Communication
Collaboration
Problem Solving

About the company

Keyloop

Computer Software / SaaS

We’re developing new products, forming new partnerships and building an open platform to create a connected future for the automotive retail industry. A better car buying and owning experience We understand that automotive retailing is about more than just sales, it’s about people. What customers experience when they walk through your doors or visit your website, is what determines success. Your teams provide the essential human touch. Our job is to provide the technology to support you. Now and for the future. We help you make your customer’s path to buying and owning a car simple, smooth, personal and reliable. From researching to buying, maintaining to upgrading, we’re with you every step of the way. Our platform at your service Our technology makes it easier for automotive retailers to stay ahead of their customer needs. By developing technology that links all your systems, departments and sites, we keep you connected to your customers and streamline your business. Our products help you market, sell and service vehicles from a single open platform. Using technology to drive new value As an open technology platform provider, we want to shape the industry for the future. By using data to provide valuable insight into the whole customer journey, we’ll help you become more efficient, generate more sales and increase profitability. A connected automotive retail ecosystem We want to create technology that makes everything about buying and owning a car better. But we can’t do it alone. That’s why we will work in collaboration with our partners, retailers and OEMs to truly connect technology solutions from across the industry and redesign the automotive retail experience for the future. We’re excited by the new possibilities that our collaborations can fuel. Global reach and local understanding When it comes to our people working across the world, our proven depth of knowledge and global reach is perfectly matched by our understanding of local consumer needs.

Company details

IndustryComputer Software / SaaS

Company size1001 - 5000

Links

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Job description

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

Purpose of Role

The purpose of the Technology Partnerships team is to build and execute strategic partnerships that bring value to customers and through that value creation, drive growth for Keyloop. The primary role of the Global Account Manager is to own the day to day partnership with Amazon through launch and growth phases. We are looking for someone who is passionate about supporting partner growth, a strong communicator, has experience managing cross functional stake holders and meeting goals.

Role Responsibilities

Ownership of the relationship and understanding of the strategy

Own the day to day relationship with the Partner
Understand, manage and track Partner’s business goals
Understand and track Keyloop’s goals that intersect with the Partner launch. AND be able to communicate and make recommendations about risks, opportunities and necessary trade offs to both Keyloop leadership and the Partner team as they arise
Shared ownership of project milestones

Clear and consistent cross functional communication

Track and communicate updates to key stakeholders internally and externally on a bi-weekly basis
Track and communicate updates to leadership on a monthly basis
Escalate opportunities, risks and blockers in a timely manner and with a recommended path forward

Cross functional collaboration

Have a clear understanding of stakeholders inside Keyloop and at Partner Organisation and the roles they play in executing goals and meeting timelines. This includes but is not limited to program management, product, engineering, alliances, professional services, sales and marketing.
Influence key stakeholders internally and at Partner Organisation to ensure we are allocated necessary resources and meet deadlines
Map leadership stakeholders where appropriate across Keyloop and Partner Organisation, and ensure a regular cadence with regular briefings
While in depth product knowledge is not necessary, base line understanding of the product, progress, milestones, risks and blockers is essential to being able to effectively communicate and escalate across the cross functional team

Opportunities, growth and commercials

Identify opportunities for growth and bring recommendations to Keyloop leadership
Support negotiation of any commercial expansion
Manage contracting process and sign offs for any commercial expansion

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.

We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.

"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."