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Disaster Recovery (DR) Engineer

Role overview

Qualifications

  • Strong hands-on experience in Disaster Recovery operations
  • Practical experience across poly-cloud environments and on-premises data centers
  • Deep expertise in backup and recovery technologies and replication mechanisms
  • Good working knowledge of Linux OS administration

Responsibilities

  • Implement and support Disaster Recovery solutions across on-premises data centers and poly-cloud environments
  • Perform hands-on backup, restore, replication, and recovery operations
  • Execute DR drills, failover, and failback activities and validate RTO/RPO objectives
  • Administer and troubleshoot Linux operating systems in DR and recovery scenarios

Key facts

  • Remote from: India
  • Full time
  • English

Other skills

  • Troubleshooting (Problem Solving)

About the company

SUTHERLAND GLOBAL COLLECTION SERVICES LLC logo

SUTHERLAND GLOBAL COLLECTION SERVICES LLC

Outsourcing & Offshoring

SUTHERLAND GLOBAL COLLECTION SERVICES LLC is a financial services company based out of 295 MADISON AVE, New York, New York, United States. Human experiences are as singular and unique as a fingerprint. They're also living things-dynamic and in-the-moment. Today's brands compete on experience every day. It's our job to help them win. At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology and automation.

Company details

Company typeSME
IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

 

Job Description

Role Summary

We are looking for a Disaster Recovery Engineer with strong hands-on experience in data centers, poly-cloud, storage, and backup & recovery technologies. This role is execution-focused and will work closely with architects and operations teams to implement, operate, and support DR solutions across on-premises and multi-cloud environments, with a strong emphasis on Linux-based systems.

 

Key Responsibilities

  • Implement and support Disaster Recovery solutions across on-premises data centers and poly-cloud environments.
  • Perform hands-on backup, restore, replication, and recovery operations.
  • Execute DR drills, failover, and failback activities and validate RTO/RPO objectives.
  • Administer and troubleshoot Linux operating systems in DR and recovery scenarios.
  • Work on storage platforms (SAN/NAS/Object) to support replication and recovery requirements.
  • Support network and connectivity dependencies required for DR execution.
  • Identify, troubleshoot, and resolve issues related to backup jobs, restores, and replication failures.
  • Participate in incident response and major outage recovery activities.
  • Maintain DR runbooks, SOPs, and operational documentation.
  • Collaborate with architecture, cloud, and security teams to ensure DR readiness.
  • Provide operational input for DR improvements and optimization.

Required Skills & Expertise

  • Strong hands-on experience in Disaster Recovery operations.
  • Practical experience across poly-cloud environments and on-premises data centers.
  • Deep expertise in backup and recovery technologies and replication mechanisms.
  • Solid understanding of storage technologies (SAN, NAS, object storage).
  • Good working knowledge of Linux OS administration.
  • Exposure to cloud-based DR designs and recovery workflows.
  • Ability to work in 24×7 support and high-pressure recovery scenarios when required.
  • Preferred Skills
  • Experience with DR automation or orchestration tools.
  • Exposure to cloud platforms such as AWS / Azure / OCI.
  • Relevant certifications in cloud, backup, or Linux (preferred, not mandatory).
  • Strong troubleshooting and root-cause analysis skills.

Qualifications

 

Basic first aid knowledge.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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