Role overview

Qualifications

Bachelor's degree in IT related field or combination of education and work experience
Strong working or educational background with programming languages/frameworks
Experience with code-level debugging, HTML and CSS
Strong written and verbal communication skills

Responsibilities

Provide advanced help desk support for merchants integrated into PayTrace’s API
Assist in maintaining and updating PayTrace integration and software guides
Research, develop and provide data flow for internal and external file formats
Assist in design of new processes and services for viability and business requirements

Key facts

Remote from: United States
Full time
Integration Specialist
English

Hard skills

Programming Languages Data-Flow Analysis Credit/Debit Card Processing

Other skills

Communication
Teamwork
Critical Thinking
Intellectual Curiosity

About the company

PayTrace

Digital Payments & Money Transfer

The B2B payment experts, PayTrace specializes in payment automation and credit card processing that enables businesses to accept payments anywhere and increase cash flow. Processing over $46 billion in the past year, PayTrace is committed to supporting our merchants with 5-star service while providing comprehensive, easy-to-use payment solutions, all built on the solid foundation of a B2B payment gateway that’s trusted by 40,000 merchant businesses. With 20 years of experience, PayTrace is proud to be advancing payments one relationship at a time. Our partners PayTrace is sold primarily through ISOs, merchant service providers, ISVs and VARs. Our growing developer community integrates with PayTrace to build secure and powerful extensions to their applications. We work with our partners to deliver payment solutions across many industries. Merchants in healthcare, manufacturing, construction, parking, auctions, professional offices and numerous others benefit from our payment gateway. Our dedicated sales team provides comprehensive support and training for our partners. Our culture At PayTrace integrity is behind everything that we do. We are interested in more than just profit, we are passionate about nurturing long standing relationships with our partners, merchants, employees and community. Innovation drives improvements to our systems while our team is committed to serving merchants and partners. Our mission Helping B2B companies become more efficient, successful, and profitable. We strive to be the technology employer of choice. We pursue this by actively recruiting, developing, and retaining top-notch talent who share our passion for delighting merchants, caring about teammates and giving back to our communities.

Company details

IndustryDigital Payments & Money Transfer

Company size51 - 200

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Integration Specialist

PayTrace - Remote

PayTrace by North - Payment and ACH processing, virtual terminals, and more. The B2B payments expert transforming financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, we help B2B companies become more efficient, successful, and profitable.

The Integration Specialist for PayTrace with general supervision, is responsible for ISV
integrations and advanced helpdesk support. The incumbent in this role is responsible for
assisting in the maintenance of ISV integration documentation and researching data flows for
platform functionality. This is an ideal position for a recent IT grad looking to pursue a developer career.

What you'll do:

● Advanced Helpdesk / Technical Support: Provide advanced help desk support for
merchants integrated into Paytrace’s API and assist Sales and other business areas
with technical support for potential merchants and strategic alliances. Provide
advanced help to developers of merchant integrations.

● Technical Documentation: Assist in maintaining and updating PayTrace integration
and software guides and assist in documenting PayTrace software integrations.

● Research: Research, develop and provide data flow for internal and external file
formats and business requirements for requests to the IT Department, assist in
design of new processes and services for viability and business requirements,
develop workflows for new processes and perform technical research for IT and other
areas of the business.

What we need from you:

Bachelor's degree in IT related field or combination of education and work experience.
Strong working or educational background with programming languages/frameworks.
Experience with with code-level debugging, HTML and CSS.
Experience in problem analysis and resolution of software issues
Intellectual curiosity, and critical thinking skills.
Strong written and verbal communication skills.
Ability to work well as a team member.

How to stand out:

Experience supporting Small and Medium-Sized businesses (SMB) and Small and
Medium-Sized Enterprises (SME )preferred.
Knowledge of ACH and credit card processing preferred.

Salary Range: $60,000 - $72,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

Medical, Dental, & Vision Coverage
Flexible Paid Time Off
401(k) + Match
Education Assistance
Paid Maternity & Paternity Leave
Mental Health Support & Well-Being Program
Company-funded Lifestyle Spending Account

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.

To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands