Role overview

Qualifications

Experience in administration or data entry within a fast-paced environment
Confident using Microsoft Word and Excel
Strong time management and organisational skills
Adaptable and eager to learn

Responsibilities

Process and manage payments accurately and efficiently
Update payment records, prepare reports, and complete administrative tasks
Identify and resolve overpayments and underpayments
Coordinate travel and accommodation bookings for workers, employers, and providers

Key facts

Remote from: Australia
Full time
Business Operations Manager
English

Hard skills

Company Administration Data Entry Positive Psychology

Other skills

Microsoft Word
Microsoft Excel
Detail Oriented
Time Management
Organizational Skills
Adaptability

About the company

EML Group

Insurance

At EML we take great pride in helping people get their lives back after a workplace injury. Since our foundation in 1910 the EML Group have maintained a singular vision; to dedicate our services to improving work health and safety for the benefit of our members, workers and the broader community which we support.Today, we have over 4,000 specialists working in partnership with businesses, injured workers and government schemes across Australia, helping to make a difference.We are Australia’s largest provider of claims management services for self-insurers and focus on providing tailored injury prevention and return to work support. We have helped well over 350,000 injured workers get their lives back.

Company details

Company typeLarge

IndustryInsurance

Company size1001 - 5000

Links

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Job description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

Join our friendly Adelaide team and help make a positive impact every day. At EML, you’ll be part of a company that helps people get their lives back while playing a key part behind the scenes to make that happen.

This is an entry level role, perfect for someone who is looking to build a long term career in claims while providing payments and administrative support to a wide range of stakeholders. We will give you the training and support you need to succeed while you bring along your motivation, attention to detail and great attitude.

This will be a permanent, full time position, based in the Adelaide office, with flexibility to work from home once fully trained.

YOUR RESPONSIBILITIES

Process and manage payments accurately and efficiently to ensure they’re received within required timeframes.
Update payment records, prepare reports, and complete administrative tasks to keep our systems organised and up to date.
Identify and resolve overpayments and underpayments to maintain financial accuracy and compliance.
Coordinate travel and accommodation bookings for workers, employers, and providers when required.
Build strong relationships with customers and colleagues by consistently demonstrating EML’s values and behaviours

ABOUT YOU

Experience in administration or data entry within a fast-paced environment, with a focus on accuracy and efficiency.
Confident using Microsoft Word and Excel to complete tasks and produce quality work.
Strong time management and organisational skills, with the ability to prioritise effectively.
Adaptable and eager to learn, with a positive attitude towards change and continuous improvement.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.