Business Administration Support

Business Administration Support

Location: Spring Hill, QLD
Classification: SCHADS Award – SACS Level 3
Status: Full-Time

Be the backbone of a team making a real difference

Are you an organised, proactive administrator who thrives in a fast-paced environment? Do you enjoy supporting leaders, coordinating priorities, and keeping operations running smoothly?

The Salvation Army is looking for a Business Administration Support Officer to provide high-level administrative and secretarial support to our Queensland State Manager and Homelessness leadership team.

This is a fantastic opportunity to join a purpose-driven organisation where your work will directly support programs that help people experiencing homelessness. With flexible work-from-home arrangements available, you'll enjoy a role that offers both meaningful work and work-life balance.

Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

About the Role

As the Business Administration Support Officer, you'll play a key role in ensuring the efficient operation of the Queensland Homelessness team. You'll provide professional administrative support, coordinate competing priorities, and work closely with senior leaders to help deliver quality services across the state.

Key Responsibilities

In this role, you will:

• Provide high-level administrative and executive support to the State, Regional and Program Managers, including diary management, travel coordination and meeting support.
• Manage email correspondence and assist with prioritising communications and follow-up actions.
• Prepare reports, presentations, meeting papers and other business documentation.
• Coordinate committee and working group meetings, including agenda preparation, minute-taking and tracking action items.
• Support the State Manager by coordinating documentation for contracts, proposals, sponsorships and grant requests before approval.
• Assist with fleet administration, work placement agreements and contract-related data entry.
• Coordinate events and meetings for the Queensland Homelessness stream.
• Monitor and manage complaints and compliments, ensuring appropriate follow-up.
• Support compliance activities, including training records, National Police Checks, licences and workplace health and safety requirements.
• Process travel bookings and expense claims for managers.
• Build and maintain positive relationships with a wide range of internal and external stakeholders.

About You

You are a highly organised professional who enjoys working collaboratively and takes pride in delivering quality administrative support. You can confidently manage multiple priorities while maintaining attention to detail and excellent customer service.

You will bring:

• Demonstrated experience in a senior administrative, executive support or business support role.
• A Certificate III in Business Administration (desirable but not essential).
• Excellent organisational and time management skills with the ability to manage competing priorities.
• Strong communication and relationship-building skills, with confidence supporting senior leaders.
• Sound business acumen and the ability to work independently while contributing to a collaborative team.
• A proactive approach, strong attention to detail and a commitment to confidentiality and compliance.
• Resilience, adaptability and a positive attitude in a busy environment.

Requirements

The successful candidate will be required to obtain and maintain:

• Working with Children Check (where applicable)
• National Criminal History Check

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
 

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.
 

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration