Role overview

Qualifications

Minimum of 5 years of experience in outbound sales, business development, lead generation, or a call center environment
At least 3 years of experience leading or supervising a team
Proven track record of achieving appointment-setting or sales targets
Strong coaching, leadership, and people management skills

Responsibilities

Lead, coach, mentor, and manage a team of BDRs/cold callers
Monitor daily activity levels, including calls, emails, and other outbound prospecting efforts
Ensure BDRs consistently follow approved sales processes, scripts, and best practices
Track team performance against key metrics such as calls made, conversations held, appointments booked, and conversion rates

Key facts

Remote from: Philippines
Fixed term
Senior (5-10 years)
Business Development Manager
English

Hard skills

Business Development Performance Analytics Google Workspace Service Industries Organizational Structure

Other skills

Leadership
Coaching
Sales
Team Management
Microsoft Office
Communication

About the company

Manila Recruitment

Staffing & Recruiting

Manila Recruitment is a full service recruitment consultancy providing executive, expert and technical recruitment support for the Filipino market. We are the leader in innovation for recruitment solutions in the Philippines since 2010. We were born from entrepreneurial roots, and carefully crafted into a full-service consultancy that delivers a suite of innovative headhunting and talent sourcing solutions. Our expertise is defined by an unparalleled understanding of the “big picture” business needs of our clients, and how recruitment solutions can only be tailored for optimum results when a holistic view is taken. The Manila Recruitment difference is rooted in our passion to scour the globe for cutting-edge developments in recruitment science. We get genuinely excited by developments in social sourcing strategies, web 3.0 tools for headhunters and areas of innovation that can help us deliver the best client and candidate experiences. We identify and deliver the latest international recruitment strategies specifically adapted for headhunting talent within the Filipino market. Producing unrivalled access to perfectly matched, previously undiscoverable talent for our clients. The recipe is simple, innovation, international best practice, combined with local market knowledge, a candidate database of over 40,000 and growing, and of course our greatest asset – simply the best team of passive talent sourcing, end-to-end recruitment consultants in the Philippines!

Company details

Company typeSME

IndustryStaffing & Recruiting

Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Lead, coach, mentor, and manage a team of BDRs/cold callers.
Monitor daily activity levels, including calls, emails, and other outbound prospecting efforts.
Ensure BDRs consistently follow approved sales processes, scripts, and best practices.
Track team performance against key metrics such as calls made, conversations held, appointments booked, and conversion rates.
Conduct regular call monitoring, quality reviews, and coaching sessions.
Motivate the team to achieve individual and team targets.
Identify performance gaps and implement performance improvement plans where necessary.
Assist with the recruitment, onboarding, and training of new BDRs.
Prepare regular reports on team performance and provide recommendations for improvement.
Collaborate with management to optimize outreach strategies and operational processes.

Requirements

Minimum of 5 years of experience in outbound sales, business development, lead generation, or a call center environment.
At least 3 years of experience leading or supervising a team.
Proven track record of achieving appointment-setting or sales targets.
Strong coaching, leadership, and people management skills.
Excellent verbal and written English communication skills.
Strong organizational skills with the ability to monitor multiple performance metrics.
Proficient in CRM systems and Microsoft Office or Google Workspace.

Advantageous Experience/Skills:

Experience in the travel industry is an advantage but not required.