Role overview

Qualifications

Bachelor’s degree or international equivalent
Minimum of 2-3 years of experience in sales, marketing, campus advertising, campus events/activities, social media, political campaign outreach, remote volunteer management, or similar
Excellent English writing and editing skills
Creative thinker with strong project management and organizational skills

Responsibilities

Manage all systems and processes related to recruitment, training, and monitoring of Ambassadors
Develop a recruitment, onboarding, training, and sales and marketing plan to meet annual ambassador recruitment and referral goals
Train internal sales and marketing teams on all aspects of the ambassador program
Manage and measure success of both individual student ambassadors as well as the program and cohorts overall

Key facts

Remote from: United States
Full time
Mid-level (2-5 years)
Program Manager
English

Hard skills

Project Management Recruitment Strategies Marketing Event Scheduling Cannula Slack (Software) Salesforce Asana User Feedback

Other skills

Training And Development
Organizational Skills
Sales
Distributed Team Management
Engagement Skills
Communication
Creativity
Problem Solving

About the company

CIEE Council on International Educational Exchange

Non-profit Organizations

A nonprofit, non-governmental organization, CIEE is the country’s oldest and largest nonprofit study abroad and intercultural exchange organization. Since 1947, CIEE has helped thousands of people gain the knowledge and skills necessary to live and work in a globally interdependent and culturally diverse world by offering the most comprehensive, relevant, and valuable exchange programs available. CIEE operates 67 study centers in 45 countries that support more than 286 study abroad programs for 10,000-plus students from 340 U.S. colleges and universities annually. In 2015, CIEE launched its innovative Open Campus model – an affordable, flexible academic programming option that allows students to design their ideal international experience in multiple locations during one semester – at CIEE Global Institutes in Berlin, London, Paris, and Rome. As the largest sponsor for U.S. Department of State J-1 Visa programs, CIEE also helps nearly 35,000 international students participate in U.S.-based exchange programs each year. CIEE programs and services span study abroad, teach abroad, international faculty training, and various specialty and custom programs for secondary, post-secondary, and international students.

Company details

Company typeSME

IndustryNon-profit Organizations

Company size501 - 1000

Links

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Job description

Position: Manager, Ambassador Programs
Reports to: Director, Ambassador Programs
Department: Institutional Relations, College Study Abroad
Location: U.S Remote

Who we are:

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world.

Why work with us:  

You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
- Paid time off and Parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term & Long-term Disability
- 6 floating Fridays (based on our eligibility rules)
- CIEE Study Abroad Program discounts
- 403(b) Retirement Plan with employer contribution
- Insurance Coverage (life, travel, medical, dental, and vision)
- Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
- Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our almost 80-year-old mission to make the world a more peaceful place.

Who you are:

The Manager, Ambassador Programs is responsible for recruiting, training, motivating, monitoring, and evaluating all CIEE ambassadors on programs and at US campuses. You will coordinate cross-organizationally to build a team of influencers actively promoting CIEE on social media and in-person at college campus events with the goal of increasing participation on CIEE study abroad programs. The role requires adaptive project management skills, strong systems and organisational skills, the ability to achieve recruitment and referral goals, and the ability to manage cohort students both abroad and on their home campuses to achieve those goals.

What you’ll do:

Manage all systems and processes related to recruitment, training, and monitoring of Ambassadors.
Develop a recruitment, onboarding, training, and sales and marketing plan to meet annual ambassador recruitment and referral goals.
Train internal sales and marketing teams on all aspects of the ambassador program.
Recruit Ambassadors throughout the year to be on-program content creators, and/or student-facing campus ambassadors upon return. Coordinate across all College Study Abroad teams, global operations teams, and other internal CIEE stakeholders to ensure the communications, systems and processes are aligned to support all efforts related to the ambassador program.
Manage and measure success of both individual student ambassadors as well as the program and cohorts overall, creating and sharing clear metrics to keep ambassadors engaged and on track, as well as to report out internally.
Pilot and test new outreach tactics and strategies to improve ambassador outreach and engagement and share outcomes.
Identify internal business needs and recommend specific solutions to new or changing customer needs.

What you’ll bring:

Bachelor’s degree or international equivalent.
A Minimum of 2-3 years of experience in sales, marketing, campus advertising, campus events/activities, social media, political campaign outreach, remote volunteer management, or similar.
Readiness to grow and develop yourself, our client group, and our company.
Familiarity with systems such as Canva, Slack, WhatsApp, CRM system (Salesforce), and Asana is a plus.
Excellent English writing and editing skills.
Creative thinker, strong project management and organisational skills, as well as ability to manage remote teams.
Proven track record for managing deadlines.
Welcomes feedback on work and loves to incorporate innovative or new ideas.
Ability to embrace CIEE's Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture.

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.